Haire Plumbing & Mechanical Co, Inc. in Fayetteville-NC, North Carolina 28301

Haire Plumbing & Mechanical Co, Inc.

367 Winslow St, Fayetteville, NC 28301

3.8 (106 reviews)

Overview:
Haire Plumbing & Mechanical Co, Inc. is an HVAC contractor located in Fayetteville, NC. The company offers a range of plumbing and mechanical services, specializing in heating, ventilation, and air conditioning solutions.

Services Provided:
– Plumbing repairs
– HVAC system installations and repairs
– Leak detection and repair
– Water line replacement
– Customer service and support

Hours of Operation:
Monday to Friday 8 AM to 5 PM
Closed on Saturdays and Sundays.

Contact Information:
Phone: (910) 483-1421
Website: http://haireplumbing.com/

Customer Reviews and Sentiment:
Haire Plumbing & Mechanical Co, Inc. has received a mix of positive and negative reviews across various platforms:

Google Reviews: 3.8 stars based on 106 reviews.

Positive feedback emphasizes the company’s professionalism, prompt service, and effective solutions to plumbing issues. Customers have noted their courteous staff and the thoroughness of the work performed.

Examples of positive reviews include:
“These guys are highly recommended.” – Keith Sanderson
“Always courteous and professional.” – Samantha Towe
“Dan came out the same day and did an exceptional job.” – BRETT HERRMANN

However, there are complaints regarding customer service experiences, particularly related to dismissive interactions when scheduling service.

Example of a negative review:
“There is a way to speak to potential clients, and that is certainly not it. HORRIBLE CUSTOMER SERVICE!!” – Laverne Robinson

Review Summary:
Positive Sentiments: Professionalism, prompt service, effective solutions, courteous staff, and thorough repairs.
Negative Sentiments: Instances of poor customer service and communication issues during scheduling.

Additional Ratings:
BirdEye: 3.8 stars based on 106 reviews, reflecting a similar trend of customer satisfaction with some instances of negative feedback.
Total Lead Smart Rating: 7.0

Conclusion:
Haire Plumbing & Mechanical Co, Inc. is generally viewed as a reliable choice for plumbing and HVAC services in Fayetteville, NC, known for their effective solutions and professional staff. However, potential customers should be cautious due to some negative reviews regarding customer service and communication.

Member Since August 2024

Listing Id 411601

Contact Info

367 Winslow St, Fayetteville, NC 28301
(910) 483-1421
Lead Smart Rating :
7.0/10.0

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367 Winslow St, Fayetteville, NC 28301

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Reviews

Keith Sanderson

6 months ago

Haire plumbing and mechanical THANK YOU. Been having issues with a heating system that was put in by another company precision heating and air who could never find the problem. Called them several times recently with no response. Called Haire .They showed up ahead of time found the problem quickly and fixed it. These guys are highly recommended. Stay away from precision heat and air

Samantha Towe

7 months ago

We’ve been using Haire plumbing for over 10 years. Always courteous and professional. You guys have this customer for life. Thank you Haire Plumbing.

Patrick Doolan

7 months ago

My water bill has already gone down after their line replacement. Gracious

Katherine Spencer

8 months ago

Big thanks to Dan! Our household plumbing is working well!

BRETT HERRMANN

8 months ago

Dan came out the same day and did an exceptional job fixing my plumbing issue. He fixed a leak and replaced a back flow preventer. He was very professional and friendly!

Sharon Thompson

9 months ago

Thank you for fixing the leak I had in my bathroom around the toilet Haire”s Technician ( Johnny ) had the problem fixed in less that 30 minutes. Very happy with the results but wish I asked questions about the charges and hourly rate I wasn’t aware of all the extra charges.

Diana Meyer

9 months ago

I called with a suspected leak. They came right over found the leak and fixed it. Absolutely wonderful company to work with.

Laverne Robinson

11 months ago

Called in for service. The first lady that answered was pleasant. She transferred me to the service technician department and another lady picked up. She was VERY dismissive and snappy saying, ” We don’t have any openings available.” I then said that I didn’t need it done right now. She then stated in a very snappy tone, ” Well we don’t have the man power to do that.” There is a way to speak to potential clients, and that is certainly not it. HORRIBLE CUSTOMER SERVICE!!

Elbert Patten

11 months ago

Johnny was was professional and knowledgeable would trust him for further repairs in future

Stacy Lamb

a year ago

We had a plumbing issue here at The Hearing Center, Inc in Fayetteville, NC approximately 1 1/2 weeks ago and called Haire Plumbing for assistance. A pipe in the upstairs restroom was leaking. I called and spoke to Michelle and Sherry to get someone to come out. Both Michelle and Sherry were just as nice as they could be over the phone – excellent customer service!! They did try to send someone same day, but unfortunately, they were booked completely, so they sent Dan Brookshire out the very next morning. Apparently Dan has been with Haire Plumbing for around 8 years and I must say, they have a gem with this guy! He was so polite, respectful, knowledgeable about his job and even cleaned up the small mess that he had to make to fix the problem! We are so very pleased with the entire experience with Haire Plumbing and would highly recommend them again to anyone that needs any of the services they provide. Special Thank You’s to Michelle, Sherry and Dan! Michelle @ The Hearing Center, Inc.