Carefree Air in Lynbrook, New York 11563

Carefree Air

199 Merrick Rd, Lynbrook, NY 11563

4.5 (163 reviews)

Overview:
Carefree Air is an HVAC contractor located in Lynbrook, NY, specifically at 199 Merrick Rd. The company specializes in heating, ventilation, and air conditioning services, catering to both residential and commercial needs.

Services Provided:
– HVAC installation and repair
– Ductless A/C system installation
– Yearly maintenance checks
– Customer service and support

Hours of Operation:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (516) 599-2848
Website: http://carefreeair.com/

Customer Reviews and Sentiment:
Carefree Air has a strong overall rating of 4.5 stars based on 163 reviews.

Positive feedback emphasizes the company’s professionalism, prompt service, and excellent customer care. Customers frequently mention the courteous nature of the technicians and the helpfulness of the office staff.

Examples of positive reviews include:
“Everything about our experience with Carefree was positive… Fantastic customer service!” – Kathleen Tulley
“Excellent customer service… highly recommended this company!” – William Lannon
“They are honest, reliable, have great customer service and their pricing is fair.” – Jeremy Allen

Negative feedback includes serious concerns about the quality of service received, with one user detailing issues regarding payment demands for unfulfilled services.

Examples of negative reviews include:
“If you want some folks to come to your house and give you a quote… demand payment for the ‘labor’ of not fixing it…” – Brian Corneliess
“We have spent a lot of money… with a lot of issues and incompetent crew.” – Eva Byrnes

Review Summary:
Positive Sentiments: Professionalism, prompt service, fantastic customer service, knowledgeable technicians, competitive pricing.
Negative Sentiments: Issues with service fulfillment, aggressive sales tactics, and complaints about service quality.

Additional Ratings:
BirdEye: 4.5 stars based on 163 reviews, aligning with the positive trend observed in customer satisfaction.
Better Business Bureau (BBB): Profile available with no accreditation, and a BBB rating of NR (No Rating).

Total Lead Smart Rating: 7.5

Conclusion:
Carefree Air stands out as a reliable HVAC contractor in Lynbrook, NY, noted for their strong customer service and skilled technicians. However, potential clients should be cautious of mixed experiences related to service fulfillment and payment issues.

Member Since August 2024

Listing Id 428567

Contact Info

199 Merrick Rd, Lynbrook, NY 11563
(516) 599-2848
Lead Smart Rating :
7.5/10.0

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Listing location

199 Merrick Rd, Lynbrook, NY 11563

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Reviews

Kathleen Tulley

16 hours ago

Everything about our experience with Carefree was positive, which helped as we were dealing with a major repair. The office staff are lovely and the technicians are courteous and professional. Fantastic customer service!

Bill Ander

2 days ago

I have been using Carefree for years and always professional. I had Tye some a few days ago and explained everything clearly so I understood all being done. Thank you

Karl Sobeck

2 days ago

Good experience. Competitive price. Office staff very helpful. Technicians Daniel and Kevin are very competent and pleasant to work with

Brian Corneliess

a week ago

If you want some folks to come to you house and give you a quote on what it will take to fix your AC, and then have them not fix your air conditioner, demand payment for the “labor” of not fixing it, threaten to put a lien on your house and then have the audacity to have aggressive sales tactics on a second “quote,” to fix it then, sure, call these guys.

Eva Byrnes

2 weeks ago

We have spent a lot of money over the past 2 years with a lot of issues and incompetent crew. I would NOT recommend this company.

William Lannon

2 weeks ago

Excellent customer service with Ray and Amanda and Monica !! Kevin and Maureice did excellent installation and clean up very respectful! Highly recommended this company!

Jeremy Allen

4 weeks ago

I use carefree for all of my HVAC needs and they are simply the best. From the owner Ray to all of the technicians that I’ve worked with I’ve had a great experience. They are honest, reliable, have great customer service and their pricing is fair. I highly recommend them!

Curtis Leone

a month ago

This was my first experience with Care Free, and from start to finish it met my highest expectation. Their team was professional and prompt throughout. I had an urgent issue and was scheduled within 24hours of my initial call. I’m grateful to the CF team (eg Monica, Vince, Ty etc) for providing a great outcome.

jenette impagliazzo

a month ago

Carefree Air is always a pleasure to work with. We have been customers since 2020. They installed our ductless a/c systems. They provide yearly maintenance checks and repairs. The office staff are quick to respond and the technicians are friendly and knowledgeable. Highly recommend!

Jimmy H

a month ago

They are very engaged in helping their customers, and making sure you get the service you need.