Overview:
Strongbuilt LLC is an HVAC contractor located in Albuquerque, NM. The company specializes in a range of heating, ventilation, and air conditioning services, ensuring efficient and professional care for its residential and commercial clients.
Services Provided:
– HVAC system inspections
– Dryer and household vent cleaning
– Drain inspection and plumbing services
– Heat pump system diagnosis
Hours of Operation:
Monday to Saturday 8 AM to 6 PM
Closed on Sundays.
Contact Information:
Phone: (505) 393-7325
Website: www.strongbuiltusa.com
Customer Reviews and Sentiment:
Strongbuilt LLC has received varied feedback across multiple platforms:
Google Reviews: 4.5 stars based on 330 reviews.
Positive feedback emphasizes the professionalism and efficiency of the technicians, as well as the thoroughness of their service.
Examples of positive reviews include:
“Very professional and excellent service! Great Job!” – Yvonne Martinez
“I’ve just recently joined Strongbuilt’s Panda program… A+++ experience.” – Susan Adachi
“Technician showed up on time and performed a thorough inspection and diagnosis…” – Ronald Robinson
Negative sentiments highlight issues with scheduling and communication:
“I scheduled an appointment… they agreed to come… only to say they couldn’t make it after all.” – Shelly P
“Called and left a voicemail… call was never returned.” – Jeremy Vaughan
Review Summary:
Positive Sentiments: Professional and efficient service, thorough inspections, and timely responses from technicians.
Negative Sentiments: Communication issues, difficulties with appointment scheduling, and inconsistent service delivery.
Additional Ratings:
BirdEye: 4.5 stars based on 330 reviews, showing a consistent level of satisfaction although some service issues were reported.
Better Business Bureau (BBB): The business has a profile but is not accredited. No specific rating available, although customer complaints are noted.
Total Lead Smart Rating: 7.5
Conclusion:
Strongbuilt LLC stands out for its professional HVAC services in Albuquerque, with a strong focus on efficient and thorough service. While many customers praise the quality of the work and professionalism of the staff, potential clients should be cautious of the noted communication issues and scheduling difficulties before making a decision.
Member Since August 2024
Listing Id 392466