Overview:
S & S Maintenance is an HVAC contractor located in Neosho, MO. The company is known for providing reliable heating and cooling services, including installation, maintenance, and repair of HVAC systems.
Services Provided:
– Air conditioning services
– Heating system repairs
– Maintenance and installation of HVAC systems
– Prompt and efficient service
Hours of Operation:
Monday to Friday 8 AM to 5 PM
Closed on weekends
Contact Information:
Phone: (417) 592-3106
Website: https://sandsmaintenancehvac.com/
Customer Reviews and Sentiment:
S & S Maintenance has received a mix of reviews across various platforms:
Google Reviews: 4.0 stars based on 19 reviews.
Positive feedback often highlights the professionalism, promptness, and quality of service provided.
Examples of positive reviews include:
“I called to get service on my a/c unit. They made a timely appointment… The job was done within 15 minutes…” – Judi Miner
“Our heater went out… I called around noon and someone was at my house within a few hours…” – Shawna Clawson Chambers
“I’ve been using S & S Maintenance for several years… They are Professional, knowledgeable, prompt and most importantly Honest!” – gail baity
However, there have also been complaints regarding customer service:
“Very poor customer service. Find someone else if possible.” – Kathy Wilson
“They don’t like to answer phone calls or listen to their messages…” – Kim Williams
Review Summary:
Positive Sentiments: Professionalism, prompt response times, quality workmanship, reasonable pricing.
Negative Sentiments: Poor customer service, issues with communication and responsiveness.
Additional Ratings:
BirdEye: 4.0 stars based on 19 reviews, indicating a similar trend of customer satisfaction though not without issues.
Total Lead Smart Rating: 6.7
Conclusion:
S & S Maintenance is a dependable choice for heating and cooling services in Neosho, MO, recognized for their quick response times and professionalism. However, potential customers should take note of the mixed reviews regarding customer service and communication before making a final decision.
Member Since August 2024
Listing Id 434971