Mitch Wright Plumbing, Heating, & Air

Overview:
Mitch Wright Plumbing, Heating, & Air is a reputable HVAC contractor located in Southaven, MS. The company has been serving the local community since 1983, providing a wide range of heating, cooling, and plumbing services with a commitment to customer satisfaction.

Services Provided:
– HVAC system repair and maintenance
– Plumbing services
– Comprehensive system check-ups
– Installation of heating and cooling systems

Hours of Operation:
Monday to Friday 8 AM to 5 PM

Contact Information:
Phone: (662) 269-0851
Website: https://www.mitchwrightair.com/?utm_source=GMB&utm_medium=organic&utm_campaign=southaven

Customer Reviews and Sentiment:
Mitch Wright Plumbing, Heating, & Air has garnered positive feedback from a vast number of customers:

Google Reviews: 4.5 stars based on 630 reviews.

Positive comments emphasize the professionalism and expertise of technicians like Dakota and Reno, who are noted for their prompt service and thorough inspections.

Examples of positive reviews include:
“Outstanding service. Technician that came to my house was very professional.” – Paul Funk
“Dakota took time to explain to me everything that was going on with my old system.” – Jennifer Parker
“Quick, efficient, affordable, and friendly.” – Michelle Landry

While the majority of reviews are favorable, one review expressed frustration regarding product issues with AO Smith tankless water heaters, though the technician’s service was still appreciated.

Review Summary:
Positive Sentiments: Professionalism, knowledgeable staff, thorough service, responsiveness, and customer-centric approach.
Negative Sentiments: Frustration with specific product issues, but not caused by the company.

Additional Ratings:
BirdEye: 4.5 stars based on various platforms, reinforcing positive customer experiences.
Better Business Bureau (BBB): The business holds an A+ rating, indicating a strong commitment to resolving customer issues.

Total Lead Smart Rating: 9.0

Conclusion:
Mitch Wright Plumbing, Heating, & Air stands out as a reliable HVAC contractor in Southaven, MS, well-regarded for its knowledgeable staff and commitment to customer service. While there are occasional product-related frustrations noted in reviews, the overall high customer satisfaction reflects the company’s extensive experience and dedication to quality service.