Hawks Services

Overview:
Hawks Services is a reputable HVAC contractor located in Rochester, MN. The company specializes in heating, ventilation, and air conditioning services, known for its excellent customer service and timely responses to service requests.

Services Provided:
– Air conditioning repair
– Heating system installation
– Plumbing services
– Routine maintenance
– Urgent repair services

Hours of Operation:
Monday to Saturday: 8 AM to 6 PM
Closed on Sundays

Contact Information:
Phone: (507) 710-7343
Website: http://www.hawksservicesmn.com/?utm_campaign=gmb

Customer Reviews and Sentiment:
Hawks Services has achieved a high rating of 4.8 stars based on 350 reviews, reflecting strong customer satisfaction.

Positive feedback emphasizes exceptional customer service, knowledgeable technicians, and prompt responses:
– “Patrick delivered over the top customer service with excellent communication…” – Ehni Family
– “Trenton was very knowledgeable, sociable, and also informed me about how very old heat and air units work…” – Mary Lenzi
– “Fantastic service! They were able to make it out the day I called…” – Deb Ward

A minor negative sentiment noted frustration due to service limitations during a time-sensitive situation, but overall, customers remain satisfied with their service outcomes.

Review Summary:
Positive Sentiments: Excellent customer service, knowledgeable technicians, prompt repairs, and fair pricing.
Negative Sentiments: Occasional delays in service due to scheduling issues.

Additional Ratings:
BirdEye: 4.8 stars based on 350 reviews, showing consistent positive feedback from customers.
Total Lead Smart Rating: 9.4

Conclusion:
Hawks Services is a highly rated choice for HVAC services in Rochester, MN, renowned for its outstanding customer service and skilled technicians. Customers can expect prompt and reliable service, making it a trusted option for their heating and cooling needs.