Metro Heating & Cooling in Maplewood, Minnesota 55109

Metro Heating & Cooling

1220 Cope Ave E, Maplewood, MN 55109

4.9 (1377 reviews)

Overview:
Metro Heating & Cooling is a highly-rated HVAC contractor located in Maplewood, MN. The company specializes in a range of heating, cooling, and plumbing services, offering maintenance, installation, and repairs for residential clients.

Services Provided:
– Air conditioning installation and maintenance
– Furnace servicing and repair
– Plumbing and drain clearing
– HVAC maintenance plans

Hours of Operation:
Monday to Saturday: 8 AM to 6 PM
Closed on Sundays

Contact Information:
Phone: (651) 294-7798
Website: www.metroheating.net

Customer Reviews and Sentiment:
Metro Heating & Cooling has an impressive rating of 4.9 stars based on 1,377 reviews across various platforms, showcasing their high level of customer satisfaction.

Positive sentiments emphasize the company’s excellent customer service, efficiency, punctuality, and professional expertise.

Examples of positive reviews include:
“Chad from Metro Heating/Cooling came today… He was great! Friendly… Fair pricing. No frills.” – Ruta Vetra
“Super efficient process… Their install TEAM came out Monday afternoon to get it done!” – Tim Nelson

On rare occasions, there may be minor concerns relating to scheduling or availability, but these are not commonly reported.

Review Summary:
Positive Sentiments: Exceptional customer service, punctual and friendly technicians, efficient installations, fair pricing.
Negative Sentiments: Limited reports of minor scheduling issues.

Additional Ratings:
BirdEye: 4.9 stars based on 1,377 reviews, reflecting a consistent trend of customer satisfaction.
Better Business Bureau (BBB): The business is accredited with an A+ rating from BBB, underscoring its commitment to resolving consumer complaints effectively.
Total Lead Smart Rating: 9.5

Conclusion:
Metro Heating & Cooling is a top choice for HVAC services in Maplewood, MN, recognized for their exceptional customer service, professionalism, and efficiency. With a vast number of positive reviews and a solid reputation, they stand out as a reliable option for any heating, cooling, or plumbing needs.

Member Since August 2024

Listing Id 429475

Contact Info

1220 Cope Ave E, Maplewood, MN 55109
(651) 294-7798
Lead Smart Rating :
9.5/10.0

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1220 Cope Ave E, Maplewood, MN 55109

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Reviews

Ruta Vetra

2 days ago

Chad from Metro Heating/Cooling came today for some plumbing/drain clearing work. He quickly removed a huge “plug” from the floor drain. He was great! Friendly. Helped me find a part (online) so my son could finish a bit of plumbing. I don’t call any other company these days. They installed an A/C unit several years ago. Fair pricing. No frills.

Kaffe Fika

4 days ago

We are very pleased with our decision to have Metro Heating & Cooling for our furnace & A/C maintenance. Metro used to service us through Xcel HomeSmart and we did not have confidence in the replacement HVAC company they were sending to our home. Now Xcel uses Home Serve, so was a good time to make a change. When we called we had a furnace concern related to going too long without maintenance. Courtney signed us up for the residential maintenance plan and sent out a HVAC tech same-day. We are relieved to find the source of the problem had confidence that Jesse knew what he was doing. Our furnace was serviced & he answered our questions. We never had confidence in HomeSmart’s HVAC technicians after they stopped using Metro Heating & Cooling. We decided to see if Metro has a maintenance plan, they do, and we are pleased to have them provide HVAC service again. Thank you!

Mike Solac

a week ago

Josh and Keith were super efficient and did a really nice tidy job.

Annette Lowell

a week ago

Excellent customer service. On time, efficient and friendly.

Tim Nelson

2 weeks ago

Super efficient process — Roy from Metro came out & gave us a bid for a Central Air Conditioner replacement on a Friday, answered questions via email messages over the weekend, and we called Monday to schedule. Their install TEAM came out Monday afternoon to get it done! Carlos and Josh A. did a great job getting us back up & running with a new unit. We’ve used Metro in the past for a furnace replacement, too – we highly recommend.

Barbara Thorsen

2 weeks ago

Had a wonderful experience with Tim from Metro Heating & Cooling. He was on time, professional, and fixed my problem. I will definitely call Metro next time….and ask for Tim!

Dona Nielsen

2 weeks ago

I want to commend two of the workers Phil and Cody for the excellent job they did on installation on my heating and cooling system they were punctual and explained everything before hand even the cleanup was amazing very satisfied customer

Flynt Hanson

3 weeks ago

Tim came to my house today and serviced my air conditioner and was very polite and informative. Will have Metro come back for future service.

nancy davis

3 weeks ago

Had Charlie D. Out for a faucet change out and it couldn’t have gone better. Very professional and timely service!

Rob Mason

3 weeks ago

Andrew and Cody did an awesome job installing our baseboard heat! Metro was great to work with and we will be calling you again for future projects. Thank you!