L & L Mechanical
Available
1060 S Victory Dr, Mankato, MN 56001
Overview:
L & L Mechanical is an HVAC contractor located in Mankato, MN. The company specializes in heating and cooling services, including furnace and air conditioning repairs and installations. With a focus on customer satisfaction, L & L Mechanical has built a reputation for prompt service and knowledgeable staff.
Services Provided:
– Furnace repair and maintenance
– Air conditioning repair and maintenance
– Plumbing services
– Residential HVAC services
– Preventative maintenance consultations
Hours of Operation:
Monday to Friday 8 AM to 5 PM
Contact Information:
Phone: (507) 345-5545
Website: https://llmechanical.org/
Customer Reviews and Sentiment:
L & L Mechanical has received positive feedback from a broad range of customers and holds a strong rating of 4.6 stars based on 115 reviews.
Positive sentiments focus on their exceptional service, quick response times, and knowledgeable technicians. Customers appreciate the professionalism and willingness to offer helpful advice without pressure.
Examples of positive reviews include:
“Fantastic company! They have serviced our furnace and AC in the past and always left us with peace of mind.” – Kyle Roeker
“Unbelievable service! Came out within 24 hours and was top notch.” – Tom Rother
“Luke from L&L went above and beyond! Couldn’t be happier.” – Robilyn Borromeo
However, there are negative sentiments as well, particularly concerning communication issues and unresolved complaints.
Examples of negative reviews include:
“After I just wrote them a big fat check I had an inch of water in my basement… management would contact me, but they never did.” – Isaac True
Review Summary:
Positive Sentiments: Excellent customer service, knowledgeable staff, quick response time, fair pricing, and professional behavior.
Negative Sentiments: Communication issues, unresolved complaints, and experiences with technician oversight leading to customer dissatisfaction.
Additional Ratings:
BirdEye: 4.6 stars based on 115 reviews, indicating overall customer satisfaction with some communication challenges noted.
Total Lead Smart Rating: 7.5
Conclusion:
L & L Mechanical demonstrates strong customer satisfaction and quality service in the HVAC industry in Mankato, MN. While the company garners high praise for its knowledgeable staff and responsiveness, potential customers should be aware of some communication issues and take caution based on individual experiences shared in reviews.
Member Since August 2024
Listing Id 429317
