Johnson Heating & AC

Overview:
Johnson Heating & AC is an HVAC contractor located in Albert Lea, MN. They offer a range of heating and cooling services, focusing on furnace replacements and repairs.

Services Provided:
Furnace installation, furnace repair, heating services, cooling services, and emergency HVAC services.

Hours of Operation:
Monday to Friday 8 AM to 5 PM
Closed on weekends.

Contact Information:
Phone: (507) 373-2264
Website: http://johnson1912.com/

Customer Reviews and Sentiment:
Johnson Heating & AC has received varying reviews from customers with an average rating of 4.1 stars based on 20 reviews.

Positive feedback emphasizes the company’s promptness, quality of service, and professionalism. Customers appreciate the fast response times and the friendly demeanor of the staff.

Examples of positive reviews include:
“Great service and affordable!” – Katie Sirek
“Fantastic company, organized and friendly.” – Roxanne Bibeau
“Always fast and satisfactory service.” – Garrett Asmus

However, some negative sentiments highlight issues with slow service and communication.

Examples of negative reviews:
“So far I don’t like this company, so far they r slow and seem to me as on caring.” – April Walksalone
“We called them when our furnace went out completely… it’s been 4 days without a furnace.” – Lanita Harnack

Review Summary:
Positive Sentiments: Fast service, friendly staff, professional, quality work, affordable pricing.
Negative Sentiments: Delays in service, communication issues, dissatisfaction with response time.

Additional Ratings:
BirdEye: 4.1 stars based on 20 reviews, indicating overall customer satisfaction with some reported issues.
Better Business Bureau (BBB): Not available.
Total Lead Smart Rating: 7.4

Conclusion:
Johnson Heating & AC is a reliable choice for HVAC services in Albert Lea, MN, appreciated for their fast and friendly service. However, potential customers should be cognizant of reported delays and service communication issues when considering this company.