Service First Heating & Cooling in Adrian, Michigan 49221

Service First Heating & Cooling

916 Oak St, Adrian, MI 49221

4.7 (57 reviews)

Overview:
Service First Heating & Cooling is an HVAC contractor based in Adrian, MI. The company has built a reputation for providing reliable heating and cooling services, including installation and maintenance of HVAC systems.

Services Provided:
– Furnace installation
– HVAC maintenance
– Installation of heating and cooling systems
– Customer service and communication
– Budget-friendly solutions

Hours of Operation:
Monday to Friday 8 AM to 5 PM

Contact Information:
Phone: (517) 263-9194
Website: http://servicefirstco.com/

Customer Reviews and Sentiment:
Service First Heating & Cooling has a strong positive sentiment backed by 57 reviews with an average rating of 4.7 stars.

Positive feedback emphasizes their outstanding customer service, professionalism, and promptness.

Examples of positive reviews include:
“We have been customers with Service First for many years and very happy with their outstanding work and customer service.” – Katja Hansen
“James and Jeremiah were great very professional and fast!” – Brandy Sierminski
“Best service and great price.” – A BURTON

However, a notable complaint highlights a negative experience regarding a perceived lack of thoroughness with a service call.

Negative review example:
“Company spent 20min Total at house… I suggest you get a second opinion before using this company.” – Michael McFarland

Review Summary:
Positive Sentiments: Outstanding customer service, promptness, professionalism, good communication, competitive pricing, reliability.
Negative Sentiments: Concerns about service thoroughness and recommendations for second opinions.

Additional Ratings:
BirdEye: 4.7 stars based on 57 reviews, reflecting consistent customer satisfaction.
Better Business Bureau (BBB): The business has a profile and is accredited with a BBB rating of A.

Total Lead Smart Rating: 8.3

Conclusion:
Service First Heating & Cooling is a well-regarded choice for HVAC services in Adrian, MI, celebrated for their exceptional customer service and professionalism. While they have a predominantly positive reputation, potential customers should be aware of mixed experiences regarding service completeness before making a decision.

Member Since August 2024

Listing Id 391916

Contact Info

916 Oak St, Adrian, MI 49221
(517) 263-9194
Lead Smart Rating :
8.3/10.0

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Listing location

916 Oak St, Adrian, MI 49221

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Reviews

Katja Hansen

10 months ago

We have been customers with Service First for many years and very happy with their outstanding work and customer service. They go above and beyond and we can’t recommend them enough.

Brandy Sierminski

a year ago

James and Jeremiah were great very professional and fast! Would Def recommend.

Linda Roney

a year ago

Prompt and reliable service for furnace installation

Lotz Properties

a year ago

Very Reliable Company and Products. Great Communication and Service Response Times. -Chris Lotz

Jenipher James

a year ago

They were prompt and very mindful of budget. I had originally called for a replacement and they were the only company to call me back with an estimate. And not only an estimate but options. They were easy to work with, returned my calls within a business day and were very mindful of what I needed as well as what was the best option for my situation. I will use them again in the future.

A BURTON

2 years ago

Best service and great price

Michael McFarland

3 years ago

Company spent 20min Total at house that’s including writing proposal for new unit. Stated mine had leak and couldn’t be fixed. Another company came looked at unitput some refregiant in it. Unit was just low. No leaks. It’s bad that a local company doesn’t want to help people. Just sell new and not take care of customer. I suggest you get a second opinion before using this company.very disappointed.

Barbara Poore

3 years ago

Prompt, friendly and non nonsense work. We had our heat back on in no time.

Kevin Crater

3 years ago

Very fair price and good service. Will use them again when the need arises!

Amber

3 years ago

I would absolutely recommend! They were incredible and I will continue to use them. They put up with one talkative kid and an aggressive dog that would not quit barking with professionalism and a friendly attitude, thank you so much! They were tidy and efficient in the small space and I was even given a free recommendation on venting for my water heater, which is very much appreciated! Thank you again Jeremiah and Tony for your exceptionally awesome service!