Overview:
R.M. Schmidt, Inc. is an HVAC contractor located in Westminster, MD. The company specializes in various heating, ventilation, and air conditioning services, catering to both residential and commercial clients.
Services Provided:
– HVAC installation and replacement
– HVAC repairs
– Furnace services
– Customer support
Hours of Operation:
Information not available.
Contact Information:
Phone: (410) 876-8448
Customer Reviews and Sentiment:
R.M. Schmidt, Inc. has a mixed array of reviews, achieving an overall rating of 3.9 stars based on 17 reviews.
Positive feedback emphasizes the company’s great service, reasonable prices, professionalism, and responsiveness. Customers have frequently noted their satisfaction with the repairs and installations provided.
Examples of positive reviews include:
“This company has really been amazing to me over the years. Their service is great and the prices are reasonable.” – Tattoo Rock Star
“The best HVAC company around. No question. Honest and professional.” – Jonathan Edelman
However, there are also negative sentiments concerning management and customer service issues. A few customers have expressed dissatisfaction with how their concerns were handled.
Examples of negative reviews include:
“Horrible management & disgusting customer service. Very rude, unprofessional, and downright mean-hearted people.” – Lashawn Smith
“I liked the installers and the system, but still struggling to make this work exactly right after several visits.” – Roger Stott
Review Summary:
Positive Sentiments: Great service, reasonable pricing, professionalism, responsiveness, and effective repairs/installation.
Negative Sentiments: Poor customer service, management issues, and unresolved service complications.
Additional Ratings:
Google Reviews: 3.9 stars based on 17 reviews.
Total Lead Smart Rating: 6.5
Conclusion:
R.M. Schmidt, Inc. offers a range of HVAC services and is generally noted for their quality work and reasonable pricing. However, potential customers should be aware of the mixed reviews, particularly related to customer service issues and management, before making a decision.
Member Since August 2024
Listing Id 458670