Superior Energy Solutions HVAC

Norm Dougherty

a year ago

From my initial contact at the office to the conclusion of Brandon’s work, I was very pleased with every attention to detail. Brandon was focused and was very patient with ALL my questions ….and asked ME questions about my concerns and needs in a way that I could understand. He fixed an issue (needed replacing) with our mixing valve that made a huge difference — so Thank You to the office staff and Thank You Brandon for all your effective, hard work!! Like I told you, what would we all do without folks such as yourself!! Norm

Justin Sawyer

a year ago

Was charged almost 700$ to replace our heaters electrodes which cost 80$. When we questioned it, they’re excuse was they started charging from the moment their tech was leaving the last customers house. So 2 hours of actual labor turned into 4.5 hours. As well as a seperate gas surcharge. Were told if we refused to pay it they would put a lien on our house, sweared at, hung up on, terrible customer service. Now refusing to answer our calls. Would not recommend.

Kaylena Hussey

2 years ago

Used them to fix heat, wasn’t fixed the payment had issues, they then called once and left an email threading legal action when they called before agreed date. Furnace was not fixed and paying almost 400$ while having them call before the date we agreed, not to mention they were going to look for and order a part that I had to do myself on Amazon due to not getting back to us on that …. But when I can see the date and time they left the voicemail she can’t speak on that person… but you can talk to customers you don’t fix their heating issues like this … called another company and had it fixed the next day….no issues…never again using this company

Lori Safford

2 years ago

A pipe burst at my house during sub zero temperatures at 3PM on a Saturday. I had no water and no heat. I called three plumbers, SES being one. Keenan, from SES, called back within an hour and was at my house within 45 minutes. He not only repaired two pipes, but also inspected my entire heating & plumbing system (small, old home), and got my heat working better than before. His professional, efficient, thorough work included showing me what I needed to do to avoid future “bursts” and educating me about the heating & plumbing systems in my home.

Linda Haas

3 years ago

Great service!

Carl Mak

4 years ago

If quality fast service,knowledgeable technicians with state of the art equipment,great customer service personnel and overall professional attitude and reasonable pricing are important to you when looking for a company to meet your heating and air conditioning/HVAC needs — Look no further. Give Superior Energy Solutions a shot. You’ll be happy you did as we have been for several years! Roland and Carlene

Beverly Johnson

4 years ago

Went to turn heat on Friday, a frigid day, no heat, and water dripping from a pipe. Waited all day Friday for a call back from my regular HVAC guy, who promised to call and no call. Yesterday, Saturday, started calling other businesses recommended by friends/family, but on a frigid weekend, they were all taking care of their regular customers. Never heard of SES, but gave a call, was told could be here in about an hour and a half and would call when on his way. Sure enough, called when 10 minutes out, came and fixed problem in an hour. Friendly and professional. So now will be a regular customer of SES. Thank you!

Olesya Shkut

4 years ago

Terrible experience with SES. I would change the name for SIS where “i” stands for incompetency! They came to “check” our unit as a part of all building’s check after that moment we lost our heat that was working perfectly fine. I have reported the problem and they can’t figure it out for over a week now. They came on a couple of times. With no result. I am not sure that they can fix it at all and how long it is going to take. In the meantime my kids and i are freezing with 29 degrees outside. Worst experience ever!

Tom Myette

4 years ago

These people are fair, and sent me an expert I was impressed with (Eric) to fix my AC. He identified the problem quickly, gave me a quick fix and a more durable option and I went with the latter – because he established confidence. I would go no where else in the mid coast than here now.

Richard Kullson

5 years ago

Quick, professional and dependable.