Aire Serv of Lewiston

Overview:
Aire Serv of Lewiston is an HVAC contractor located in Auburn, ME. The company specializes in heating, ventilation, and air conditioning services, catering to both residential and commercial needs. With a focus on professional service and customer satisfaction, they have established a solid reputation in the local community.

Services Provided:
– HVAC installation and repair
– Furnace and heating system repair
– Air conditioning repair and maintenance
– Emergency HVAC services
– Preventative maintenance

Hours of Operation:
Monday to Friday 8 AM to 5 PM
Closed on weekends.

Contact Information:
Phone: (207) 248-8808
Website: https://www.aireserv.com/lewiston/?cid=LSTL_ASV-US000187&utm_source=gmb&utm_campaign=local&utm_medium=organic

Customer Reviews and Sentiment:
Aire Serv of Lewiston has received a range of feedback across various platforms with a notable overall rating of 4.7 stars based on 295 reviews.

Positive feedback emphasizes the professional and courteous service provided by the technicians, timely responses, and effective resolutions to HVAC issues. Customers have commended the company’s ability to handle complex installations and emergencies with proficiency.

Examples of positive reviews include:
“Courteous, professional service.” – Craig King
“They all worked well together and were very pleasant with us as well.” – Pat Lafrance
“Great customer service easy to work with! A+++” – Jason Jordan

The negative sentiment mainly revolves around pricing issues and perceived unfair charges. One review cites dissatisfaction regarding high costs for a minor repair, leading to frustration with the company’s billing practices.

Example of a negative review:
“I understand business cost… only to have them come out and try and charge you $568 for a $100 part.” – Miles Bentz

Review Summary:
Positive Sentiments: Professionalism, courteous service, effective problem resolution, and responsiveness to emergencies.
Negative Sentiments: Concerns about pricing transparency and high charges for parts and service.

Additional Ratings:
BirdEye: 4.7 stars based on 295 reviews, consistent with the overall positive sentiment from customers.
Better Business Bureau (BBB): Profile available, the company is accredited with a rating of A.

Total Lead Smart Rating: 7.5

Conclusion:
Aire Serv of Lewiston is a reliable choice for HVAC services in Auburn, ME, recognized for their professionalism, quick response times, and strong customer service. However, prospective customers should be mindful of occasional pricing complaints when considering their services.