Pat Plumbing, Heating and Air in Topeka, Kansas 66609

Pat Plumbing, Heating and Air

3761 SW South Park Ave, Topeka, KS 66609

4.9 (1555 reviews)

Overview:
Pat Plumbing, Heating and Air is an HVAC contractor based in Topeka, Kansas. The company specializes in plumbing, heating, and air conditioning services, offering exceptional customer support and a strong reputation for professionalism.

Services Provided:
Plumbing services, heating services, air conditioning services, drain cleaning, maintenance inspections, customer consultations.

Hours of Operation:
Monday to Saturday: 8 AM to 8 PM; Closed on Sundays.

Contact Information:
Phone: (785) 783-5780
Website: https://www.callpattheplumber.com/

Customer Reviews and Sentiment:
Pat Plumbing, Heating and Air has received overwhelmingly positive reviews across multiple platforms:

Google Reviews: 4.9 stars based on 1555 reviews.

Positive sentiments highlight the company’s excellent service, professionalism, and knowledgeable technicians. Customers particularly appreciated the clear communication and the variety of options presented during service.

Examples of positive reviews include:
“Great experience, Luke identified the issues and walked us through options with NO pressure.” – Rebecca Baier
“An extremely professional and trustworthy company… I highly recommend this company.” – Jeff Runnebaum
“Daniel was wonderful. Explained all his findings… there was no pressure regarding his findings.” – Bonita Schmidt

A notable negative sentiment comes from a customer who felt pressured to purchase an expensive new air conditioning unit shortly after service, indicating a potential issue with upselling.

Review Summary:
Positive Sentiments: Exceptional service, professionalism, transparent communication, knowledgeable technicians, pressure-free consultations.
Negative Sentiments: Instances of perceived upselling or pressure to purchase new equipment.

Additional Ratings:
BirdEye: 4.9 stars based on 1555 reviews, maintaining a consistent positive trend.
Better Business Bureau (BBB): Not accredited but has a profile with positive feedback. The business has not reported any significant complaints.
Total Lead Smart Rating: 9.2

Conclusion:
Pat Plumbing, Heating and Air stands out as a highly recommended choice for HVAC services in Topeka, KS, known for its top-notch customer service and skilled technicians. Though there are minor complaints regarding sales pressures, the overall customer sentiment speaks highly of their reliability and integrity.

Member Since August 2024

Listing Id 454754

Contact Info

3761 SW South Park Ave, Topeka, KS 66609
(785) 783-5780
Lead Smart Rating :
9.2/10.0

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3761 SW South Park Ave, Topeka, KS 66609

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Reviews

Rebecca Baier

9 hours ago

Great experience, Luke identified the issues and walked us through options with NO pressure. Great service, thank you Pat’s and Luke!

Bobbie Lamountain

13 hours ago

I did have to wait a little longer before the technician arrived but all in all he was a very informative and helpful young man. I have a dinosaur unit and it still works. I was pleased to know that all I needed was a charge. Kyle check my unit for any leaks or damaged parts before adding freon. It’s been almost a decade since I have had my AC serviced so I am blessed it is still running properly. I would highly recommend Pat’s. Thank you!

Mike Gil

2 days ago

Thank you Quentin for making a drain clean out look so easy. You were proficient and professional.

Jeff Runnebaum

2 days ago

An extremely professional and trustworthy company. They had a technician at my home within an hour of my contacting them. Their communication with the customer is top notch and transparent. They gave me several options for my repair and had it up and running within the hour. I highly recommend this company and I will be using them for my future plumbing, heating, and AC needs.

2 days ago

Very pleasant to work with very professional

Denise MacEwan

2 days ago

Excellent service. Knowledgeable, took the time to answer all my questions without making me feel I was asking too much. Truly cares about his customers. Thank you, Quentin!!

Connie Poort

3 days ago

Luke did a great job! Very nice and helpful.

Jon Keller

4 days ago

Pat the Plumber did a great job for me. Connie the receptionist was great to work with and got me scheduled quickly. The tech Daniel was outstanding. Knew his business, got to work and got the job done. He explained what he was going to do and kept me informed of his progress. They all did a great job for me and if I need electric work I will call them again and ask for Chris to do the work.

Shernks

4 days ago

Not worth it! Air conditioner broke down next day, all they wanted was to make us buy a brand new one for $7000! Yikes! We called someone else next day and got it fixed for $125.

Bonita Schmidt

5 days ago

Daniel was wonderful. Explained all his findings regarding his heating maintenance inspection. There was no pressure regarding his findings and left me with all my options.