Pride Mechanical, Inc. in Lenexa, Kansas 66215

Pride Mechanical, Inc.

9850 Pflumm Rd, Lenexa, KS 66215

4.7 (61 reviews)

Overview:
Pride Mechanical, Inc. is a family-owned HVAC contractor located in Lenexa, KS. The business specializes in providing comprehensive heating, ventilation, and air conditioning services, including installations, maintenance, and repairs.

Services Provided:
– HVAC installation
– System replacement
– Preventative maintenance
– Troubleshooting and repair services
– Air conditioning and gas furnace services

Hours of Operation:
Monday to Friday 8 AM to 5 PM
Closed on weekends

Contact Information:
Phone: (913) 362-0051
Website: http://www.pridekc.com/

Customer Reviews and Sentiment:
Pride Mechanical, Inc. has garnered a largely positive reception with a rating of 4.7 stars based on 61 reviews.

Positive feedback emphasizes the company’s professionalism, prompt service, attention to detail, and strong communication. Many customers appreciate the meticulous nature of the work and the dedication to customer satisfaction.

Examples of positive reviews include:
“From start to finish, the communication with Patrick and his entire team was outstanding.” – Mary Stanton
“Pat is truly one of a kind in this industry.” – Meghan Oliva
“High attention to detail… a quality installation.” – Gary Kierspel

However, a negative sentiment was noted regarding internal communication issues, which could impact the overall customer experience.

Review Summary:
Positive Sentiments: Outstanding communication, professionalism, attention to detail, timely service, and effective repairs.
Negative Sentiments: Some issues with internal communication.

Additional Ratings:
Google Reviews: 4.7 stars based on 61 reviews, showcasing consistent customer satisfaction.
Total Lead Smart Rating: 8.5

Conclusion:
Pride Mechanical, Inc. appears to be a reliable choice for HVAC services in Lenexa, KS, well-regarded for their professionalism and customer-focused approach. Despite minor complaints regarding communication, the overall positive feedback suggests that they are a strong candidate for those in need of HVAC services.

Member Since August 2024

Listing Id 425992

Contact Info

9850 Pflumm Rd, Lenexa, KS 66215
(913) 362-0051
Lead Smart Rating :
8.5/10.0

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Listing location

9850 Pflumm Rd, Lenexa, KS 66215

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Reviews

Mary Stanton

a week ago

I recently had the pleasure of working with Pride Mechanical for the installation of a complete Trane System (A/C and Gas Furnace) in my home, and I couldn’t be happier with the experience. From start to finish, the communication with Patrick and his entire team was outstanding. Patrick took the time to discuss my specific requirements and provided me with various product options based on our discussion. His expertise and willingness to go above and beyond ensured that every aspect of the installation met code, even addressing pre-existing issues. On the day of the installation, the team arrived on time and worked diligently to ensure everything was installed correctly. They were meticulous, making sure the system was functioning properly before they left. I was particularly impressed with how clean and organized they left the work area. Patrick was always quick to respond to any questions I had throughout the process, making the entire experience seamless and stress-free. I highly recommend Pride Mechanical for anyone in need of HVAC services. Their professionalism, attention to detail, and commitment to customer satisfaction are truly top-notch.

Meghan Oliva

3 weeks ago

My family could not be more impressed with the work Pat does! He is truly one of a kind in this industry. Pat installed a second HVAC in our second floor, and he did an outstanding job. We really could not be happier with the outcome. Communication was above and beyond, and the work completed is remarkable. We most certainly are loyal customers to Pride KC!

Mike Fowkes

a month ago

Internal communication seems to be somewhat deficient.

Dell Duncan

6 months ago

This company is amazing! Angela really helped me get my heat back up and going just based off of her advice. Saved me money, and time, truly an AMAZING family owned company. This will be my go-to HVAC company moving forward!

William Herrick

6 months ago

On time, explains and reviews the details of checkups and maintence. Easy peasy!

Ralph Seichepine

6 months ago

Pride’s service and attention to detail is outstanding!

Eli Mitchell

6 months ago

Same day service, issue resolved without trying to sell me on other services. These guys get their foot in the door by doing what you call them for and charging a fair price. Gotta commend a company not focused on meeting quotas and overselling. Thanks Angela, Patrick, and Andrew.

Sarah Haller

10 months ago

Absolutely wonderful customer service

Pete Belk

a year ago

Patrick and Angela are amazing! I cannot recommend them enough. Patrick helped us out a jam on Christmas Eve. They’re always so professional, timely, spot-on with their repairs. Great family owned company. Will never use anyone else!

Gary Kierspel

a year ago

High attention to detail. I had a complete system replacement, and it was a quality installation. You are dealing with the owner and one other person. This is a small shop, which makes dealing with them easy and personal. I would highly recommend.