Synergy Services Plumbing & HVAC in Warsaw, Indiana 46580

Synergy Services Plumbing & HVAC

3790 Lake City Hwy Suite B, Warsaw, IN 46580

4.9 (90 reviews)

Overview:
Synergy Services Plumbing & HVAC is a highly-rated HVAC contractor located in Warsaw, IN. The company offers a range of services related to heating, ventilation, and air conditioning, ensuring excellent customer support and service quality.

Services Provided:
– HVAC installation and repair
– Furnace and air conditioning installation
– Electrical repairs
– Diagnosis and troubleshooting of HVAC systems

Hours of Operation:
Monday to Saturday 8 AM to 6 PM

Contact Information:
Phone: (574) 527-1152
Website: https://service.warsawsynergy.com/

Customer Reviews and Sentiment:
Synergy Services Plumbing & HVAC has garnered an impressive reputation with a 4.9-star rating across 90 reviews.

Positive feedback frequently underscores their excellent customer service, responsiveness, and knowledgeable technicians.

Examples of positive reviews include:
“Perfect customer service, excellency in response time and rates!” – Randrea Owens
“They were very responsive, and Dee was a terrific blessing in her communication and kindness.” – Tom Abbitt
“Technician was on-time, friendly, very knowledgeable…excellent without any up-selling.” – David Wayne

Some complaints emerged regarding service pricing and billing practices.

Example of a negative review:
“The only reason I’d give it a 4/5 star review…is price. $89 service call charge…seems a bit high.” – Joseph Nishimoto

Review Summary:
Positive Sentiments: Excellent customer service, knowledgeable technicians, quick response times, and fair pricing.
Negative Sentiments: Some concerns about pricing and communication regarding reviews before final billing.

Additional Ratings:
BirdEye: 4.9 stars based on 90 reviews, reflecting strong customer satisfaction.
Better Business Bureau (BBB): The business has a profile but is not accredited, with a BBB rating of NR (No Rating).

Total Lead Smart Rating: 9.2/10

Conclusion:
Synergy Services Plumbing & HVAC stands out as a reliable option for HVAC services in Warsaw, IN, praised for their outstanding customer service and quality work. However, prospective clients should consider the feedback about service pricing and billing practices before making a decision.

Member Since August 2024

Listing Id 457308

Contact Info

3790 Lake City Hwy Suite B, Warsaw, IN 46580
(574) 527-1152
Lead Smart Rating :
9.2/10.0

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Listing location

3790 Lake City Hwy Suite B, Warsaw, IN 46580

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Reviews

Randrea Owens

2 days ago

Perfect customer service, excellency in response time and rates!

Tom Abbitt

a week ago

They were very responsive and Dee was a terrific blessing in her communication and kindness

Wes Runnells

2 weeks ago

Chris thoroughly explained why our system failed, did not pressure us to purchase products or options which didn’t fit our needs, and was a pleasure to do business with. He and 2 other technicians replaced our furnace and central air in about 4 hours. The price was VERY good, and we would highly recommend Synergy Services.

Matt Sather

3 weeks ago

Fantastic service as always. Chris is great — he quickly took care of the issues we were having and gave suggestions on how to avoid the problem in the future. Wish there was a way to rate him higher than 5 out of 5 stars!

David Wayne

a month ago

Technician was on-time, friendly, very knowledgeable, honest and quick. The service was excellent without any up-selling. I will use Synergy for my future climate-control needs. I wholeheartedly recommend Chris Bramlett as he was patient, he was hands-on with the project, and he provided expertise without any pressure at all.

Kim Clase

a month ago

Very impressed with Synergy Services. They installed a new furnace/AC for me. I felt it was very reasonably priced. The technicians were very polite , friendly, professional and clean. I really felt I could trust them and they did a fantastic job.

Todd Davis

a month ago

Highly recommend Synergy for electrical work. They did some electrical repairs around our lake cottage. The service, the work, and the communication was excellent.

Joseph Nishimoto

a month ago

If three stars were truly average in people’s perception, I’d give my experience a 4/5 stars. Experience with the professional was great. He diagnosed the problem quickly and showed me how to further remedy the problem if the solution he gave ended up not working up to my liking. The only reason I’d give it a 4/5 star review (Better than average but not perfect) is price. $89 service call charge (for non-emergency) and a $100/hr (one hour minimum), so $189 for about 20-30 mins of work seems a bit high. Not excessive and the job was done, so my experience definitely stayed above average, but still a bit high. I also did not like that they asked for my review before sending the invoice. I held out until I got the final bill, but they sent me at least 2 if not a few more emails asking for a review before I got to see the final bill.

Ken Northeimer

a month ago

George was courteous, on time, and quick to repair the issue. A little slow on getting the estimate back to me.

Francisco Ybarra

a month ago

One of the best in business fixed my water leak fast. Showed up early like they said will use again in the future.