Summers Plumbing Heating & Cooling

Overview:
Summers Plumbing Heating & Cooling, located in New Albany, IN, is a well-regarded HVAC contractor that specializes in plumbing, heating, and cooling services. With a strong focus on customer satisfaction, the company has garnered an impressive reputation in the community, boasting a high volume of positive feedback.

Services Provided:
HVAC services, plumbing solutions, customer service, efficient scheduling, maintenance checks, furnace and air conditioning repairs.

Hours of Operation:
Monday to Friday 8 AM to 6 PM, Saturday 9 AM to 3 PM.
Closed on Sundays.

Contact Information:
Phone: (812) 944-3969
Website: https://www.summersphc.com/new-albany/?utm_source=GMB&utm_medium=organic&utm_campaign=NewAlbany

Customer Reviews and Sentiment:
Summers Plumbing Heating & Cooling has received overwhelmingly positive reviews across various platforms:

Google Reviews: 4.9 stars based on 735 reviews.

Positive feedback highlights the company’s outstanding customer service, professionalism, and efficiency. Customers regularly commend the knowledgeable and friendly staff, as well as the timely response for service requests.

Examples of positive reviews include:
“Absolutely outstanding service from Eric. Professional, knowledgeable, friendly and efficient.” – Dan Brunmeier
“Summers has incredible customer service. Quick scheduling… Zach was respectful, kind, and knowledgeable.” – Emily Carpenter
“Love the great service you all check my furnace / water / air conditioner every year.” – Sarah Stengel

There are no significant complaints noted in the reviews, indicating a strong track record of customer satisfaction.

Review Summary:
Positive Sentiments: Exceptional customer service, professional and knowledgeable staff, efficient service, prompt response times, and thorough explanations of services provided.
Negative Sentiments: None noted in the reviews.

Additional Ratings:
BirdEye: 4.9 stars based on 735 reviews, demonstrating a consistent level of customer satisfaction.
Better Business Bureau (BBB): The business has an excellent profile with an A+ rating, reflecting its commitment to resolving customer issues effectively.
Total Lead Smart Rating: 9.5

Conclusion:
Summers Plumbing Heating & Cooling is highly recommended for HVAC and plumbing services in New Albany, IN. With an outstanding reputation for customer service and quality workmanship, potential customers can expect a reliable experience.