Comfortable Climates Heating & Air

Overview:
Comfortable Climates Heating & Air is a reputable HVAC contractor located in Kokomo, Indiana. The company provides a variety of heating and air conditioning services, including furnace repairs, A/C installations, water heater servicing, and ductwork maintenance. With a strong commitment to customer satisfaction, they have built a positive reputation in the local community.

Services Provided:
– HVAC services
– Furnace repairs
– Air conditioning installations
– Water heater servicing
– Ductwork maintenance
– Plumbing services

Hours of Operation:
Monday to Friday 8 AM to 6 PM

Contact Information:
Phone: (765) 461-1930

Customer Reviews and Sentiment:
Comfortable Climates Heating & Air has garnered mostly positive feedback but also faces criticism.

Google Reviews: 5.0 stars based on 35 reviews.

Positive sentiments highlight their prompt service, professionalism, and reliable communication. Customers have expressed appreciation for their excellent customer service and quality of work.

Examples of positive reviews include:
“Great service!! Prompt and communicative!! Will use them again for HVAC AND PLUMBING!!” – Nicky Rodman
“Great company, great people. I’ve had my A/C and furnace both replaced.” – Shanyn Stanley
“Always had EXCELLENT service and timing.” – Jill Miller

On the downside, one reviewer expressed dissatisfaction with a lack of follow-up communication after an initial service inquiry, reflecting an issue with customer engagement.

Example of a negative review:
“Hasn’t returned any of the two texts and one call since.” – Jacquline Valentino

Review Summary:
Positive Sentiments: Prompt and communicative service, professionalism, high-quality work, trustworthy and honest employees.
Negative Sentiments: Issues with communication and follow-up after initial inquiries.

Additional Ratings:
BirdEye: 5.0 stars based on 35 reviews, indicating exceptional customer satisfaction with very few issues reported.
Total Lead Smart Rating: 8.7

Conclusion:
Comfortable Climates Heating & Air is a solid choice for HVAC needs in Kokomo, IN, offering high-quality services and exceptional customer interactions. While they have received strong ratings and feedback, potential customers should be mindful of the occasional communication issue reported in some reviews.