Reeder Heating & Air Conditioning Inc

Reeder Heating & Air Conditioning Inc

Available
location 2200 Scatterfield Rd, Anderson, IN 46012
4.3 (50 reviews)

Overview:
Reeder Heating & Air Conditioning Inc is an experienced HVAC contractor located in Anderson, Indiana. With a commendable history of service, they specialize in heating and air conditioning installation, repair, and maintenance, catering to both residential and rental properties.

Services Provided:
– HVAC installation
– HVAC repair
– HVAC maintenance
– Heating system services
– Air conditioning services

Hours of Operation:
Monday to Friday 8 AM to 5 PM

Contact Information:
Phone: (765) 643-6861
Website: http://www.reederhvac.com/

Customer Reviews and Sentiment:
Reeder Heating & Air Conditioning Inc has received a mixture of reviews, maintaining a solid rating of 4.3 stars based on 50 reviews.

Positive feedback emphasizes the company’s quick response times, courteous service, and knowledgeable technicians.
Examples of positive reviews include:
“These people are awesome. I’ve been using them on all my properties for YEARS.” – Julie Metzger
“I especially appreciate this. Not only this, but the total for extra parts and labor came in under my estimate!” – TheLorimiller315
“I would never use any other company.” – Casey Benzenbauer

Conversely, negative sentiments are expressed regarding customer service experience, highlighting issues with staff behavior and follow-up communication.
Examples of negative reviews include:
“Unfortunately their staff was very rude… I’ve truly never experienced service like this before.” – JennahElizabeth McCrobie
“I feel that this is bad customer service and this has left me in a bind.” – John Gregory
“Was charged a fee… I think they should ask you first what unit you have.” – Sheelah Socks-schmidt

Review Summary:
Positive Sentiments: Knowledgeable and courteous staff, fair pricing, and reliable service.
Negative Sentiments: Poor customer service experiences, lack of follow-up communication, and billing discrepancies.

Additional Ratings:
BirdEye: 4.3 stars based on 50 reviews, showing generally positive feedback with some concern over customer service issues.
Better Business Bureau (BBB): The business has a profile but is not accredited and has a BBB rating of B (based on customer complaints).
Total Lead Smart Rating: 7.2

Conclusion:
Reeder Heating & Air Conditioning Inc is a reputable choice for HVAC services in Anderson, IN, praised for their technical expertise and fair pricing. However, potential customers should be aware of some mixed feedback regarding customer service and communication issues that could impact their experience.

business

Member Since August 2024

Listing Id 393406

Contact Info

  • address 2200 Scatterfield Rd, Anderson, IN 46012
  • phone (765) 643-6861
  • Lead Smart Rating :
  • 7.2/10.0
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Listing location

  • address 2200 Scatterfield Rd, Anderson, IN 46012
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