Reeder Heating & Air Conditioning Inc

julie metzger

a month ago

These people are awesome. I’ve been using them on all my properties for YEARS. Always quick, courteous and knowledgeable. Love 💘 you guys!!! …

TheLorimiller315

7 months ago

I want to give a shout-out to Brian at Reeder Heating and Air. Last week he could have tried to sell me a whole new furnace as my 17 year old furnace’s heat exchanger (think engine of a car) went out. Instead, he was honest and told me how Lennox has a 20 year warranty on that part and gave me the option of just having that main part replaced, or a whole new system. As a woman, I especially appreciate this. Not only this, but the total for extra parts and labor came in under my estimate!

Jeremiah Loveland

7 months ago

I’ve been a client for almost 10 years for a reason. Always a fair price and they do the job right every time.

Kent Stookey

7 months ago

Great service

JennahElizabeth McCrobie

11 months ago

We have used reeder for years but not anymore.. unfortunately their staff was very rude (unusually rude) they failed to show to check system stating I did not answer the phone (after letting them know I’d be home all day) All my question was “will you be sending someone out today it’s 94 degrees in the home” and I was placed on hold with someone who seemed very confrontational.. I’ve truly never experience the service before, but even Valerie took me by surprise… I will not be using reeder for my 18 tenants nor my own home. Neither will my 2 owners I work for. Sadly after 4 years of using them.. I’ve purchased 2 furnaces from this company and multiple complete ductwork redo.. I’m sad to say that they have let me down by how they handle their customers when they are unable to take accountability Take accountability don’t make excuses for poor service or attitudes.. I see your responses to other reviews and am amazed at the lack of accountability

Casey Benzenbauer

a year ago

I had a furnace malfunction that limited my heating ability during subzero temperatures. The combination sent a great technician named Jim out to my home on (CHRISTMAS EVE) this company really cares about its customers. I would never use any other company. Thank you so much for your help

Susan Warren

a year ago

First they have done well in installing 2 rental properties & my resident furnace. So they have had a huge chunk of my money. I have bought furnace filters from them for all the properties including on Poplar Street & E 9th St. My one mobile home rental the people did not leave a filter in there. Even though I have bought this furnace from them on this property they cannot tell me what filter to use for this furnace that THEY installed; their furnace. And I bought these filters before from THEM. They must have the “take your business & run” business philosophy. But whatever it is they certainly have poor records & do not go above & beyond. Again I say their installation people are good & kind but the office needs some training. I am a retired RN & have long felt that people who have mobile homes are treated substandard as compared to other homes. I raised my kids as a single mom in this mobile home while going to Ball State University. I can’t say there is this bias with Reeder but through the years I have felt it with businesses

John Gregory

a year ago

I had Brian out on Friday to give me an estimate to replace my pipe vent and he stated he would call me on Monday with an estimate, but I never received a phone call. I called the office on Tuesday, I left a message for Brian to call me which he did at the end of day and he stated that he could not do the work that I needed due to being short staffed. I just feel that this is bad customer service and this has left me in a bind to rush to find someone to do the work that I need before replacing the roof.

Sheelah Socks-schmidt

a year ago

Was charged a fee for him to come out and say we don’t work for Lenox units!!!..$79 and I think they should ask u first what unit u have..I’m poor..on disability…really unfair

Julie Seifert

a year ago

I only use Reeder. They have been taking care of my home since I moved back to Indiana. Very Professional, knowledgeable, and don’t rip elderly people off. Jason is a Very professional owner, his crew is always spot on. Thank you all for the great service! My new A/C and heater is saving me lot’s of money! Reeder is hands down the most Honest and Trustworthy Company around.