TDH Mechanical, Heating and Cooling Contractors in St. Charles, Illinois 60174

TDH Mechanical, Heating and Cooling Contractors

606 Cedar St, St. Charles, IL 60174

4.9 (343 reviews)

Overview:
TDH Mechanical, Heating and Cooling Contractors is a leading HVAC contractor located in St. Charles, IL. They specialize in heating, ventilation, and air conditioning services, providing top-notch installation and maintenance for furnaces, air conditioning units, and other HVAC systems.

Services Provided:
– HVAC installation
– Furnace replacement
– Air conditioning replacement
– Maintenance services
– Installation of tankless water heaters
– Duct cleaning

Hours of Operation:
Monday to Friday 9 AM to 5 PM

Contact Information:
Phone: (630) 406-9082
Website: https://www.tdhmechanical.com/?utm_source=google&utm_medium=organic&utm_campaign=gbp

Customer Reviews and Sentiment:
TDH Mechanical has a high rating of 4.9 stars based on 343 reviews across various platforms. Most reviews highlight exceptional service and quality work, particularly praising the professionalism and expertise of the staff.

Examples of positive reviews include:
“TDH Mechanical did an outstanding job on the replacement of our furnace and AC systems.” – Kris Dahl
“Wally was incredibly knowledgeable and was onsite for the install…” – Adam Wilk

However, there are complaints regarding customer service:
“I have called three times this spring to get general maintenance…no one is returning my calls.” – Brenda Sypolt

Review Summary:
Positive Sentiments: Outstanding quality of work, professional staff, timely service, and thorough clean-up after installations.
Negative Sentiments: Issues with customer service and communication regarding maintenance requests.

Additional Ratings:
BirdEye: 4.9 stars based on 343 reviews, reflecting a high level of customer satisfaction with very few complaints.
Better Business Bureau (BBB): The business has a profile but is not accredited; it does not have any unresolved complaints known.
Total Lead Smart Rating: 8.7

Conclusion:
TDH Mechanical, Heating and Cooling Contractors stands out as a reliable choice for HVAC services in St. Charles, IL, known for their outstanding workmanship and knowledgeable staff. However, potential customers should be cautious of possible communication issues based on recent complaints.

Member Since August 2024

Listing Id 451872

Contact Info

606 Cedar St, St. Charles, IL 60174
(630) 406-9082
Lead Smart Rating :
8.7/10.0

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606 Cedar St, St. Charles, IL 60174

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Reviews

Kris Dahl

2 weeks ago

TDH Mechanical did an outstanding job on the replacement of our furnace and AC systems. Tim (owner) came out quickly to review the job and gave us a competitive price for a complete replacement. His installation crew are true HVAC craftsmen. The quality of their work is outstanding!

Brenda Sypolt

a month ago

I have called three times this spring to get general maintenance before turning my AC on but no one is returning my calls.

Adam Wilk

2 months ago

Called TDH and it was a pleasure dealing with Wally. We received quotes from other companies just to receive the same old story from every salesman. Wally came out, was incredibly knowledgeable and was also onsite for the install to ensure everything was done correctly. He was not just a sales guy. He’s part of the install team and I appreciated that. Our friends have used their services multiple times and we will too!

Ken Graham

3 months ago

Phone access to the owner. Same day estimate. Fair pricing (I had other estimates, theirs was significantly lower). None of the over-selling pressure so common in HVAC. No deposit required, perhaps because I’d used them for a similar job 13 years earlier in a different home. Easy scheduling for install of A/C. Early arrival. All requests met or exceeded. Safety inspection of furnace which did not need replacement. Great at handling my questions. New A/C worked correctly the first time. Actually a pleasant experience. Paid securely by credit card at the end of the job. Tim (owner), Wally (estimator and lead installer), Jesus, Reuben, and Jackie (scheduling) know what they are doing and treated us with respect and good humor. TDH Mechanical, Inc people are first class in every way.

David Kaplan

4 months ago

Updated: TDH Mechanical installed a tankless water heater today. It was a big job (they had to remove two old heaters and an old water softener system), but they did it, and it works great! As with the prior job that I hired them for (furnace, etc.) they cleaned up when they finished. Previous: TDH Mechanical did a fantastic job installing a new furnace, AC unit, whole house humidifier and Nest thermostat. They also cleaned all the ducts. Their price was more than reasonable, in fact it came in below other quotes.. those other quotes that had inferior equipment. They arrived on time, got the job done exactly as promised, and cleaned up before they left. I highly recommend them.

Norman Ruiz

5 months ago

Kris was very thorough and explained everything clearly.

Peter Calabrese

6 months ago

Very responsive & dependable. Had 2 furnaces simultaneously installed in my home on same day. The 2 technicians were very efficient. They were very tidy. They had covered their entire indoor walkway area and stairs with canvas tarps, hauled away both units and swept up everything including the driveway. They had also previously installed an AC unit a few years ago in my prior home, and also did a great job. They will also soon be installing a new furnace and AC unit, new ducting etc, this spring in another property of mine. Highly recommended!

Pranav Patel

7 months ago

Excellent work. Done with a timely ma

Won Kim

7 months ago

Great work and job finished

Don Milller

10 months ago

After replacing the air conditioning unit outside and the evaporator inside, the quality of the installation was far superior that the original.