Ponder Service Inc

Overview:
Ponder Service Inc, located in Marion, IL, specializes in HVAC services, providing expert installation and repair of heating and air conditioning systems. With a strong reputation in the community, the company aims to deliver efficient solutions for residential cooling and heating needs.

Services Provided:
– HVAC installation and repair
– Air conditioning maintenance
– Heating system services
– Customer support and consultation

Hours of Operation:
Monday to Friday 8 AM to 5 PM

Contact Information:
Phone: (618) 997-8900
Website: http://ponderservice.com/

Customer Reviews and Sentiment:
Ponder Service Inc has an overall positive sentiment from its customers, boasting a rating of 4.8 stars based on 34 reviews on Google.

Positive feedback emphasizes the company’s professional service, fair pricing, and knowledgeable staff.

Examples of positive reviews include:
“Excellent service, and very knowledgeable in what they are doing.” – William Austin
“Overall just great to work with!” – Jonathan Miller
“Great prices and great service.” – Steve Swisher

However, there are negative comments regarding service quality and billing practices.
One notable complaint states:
“I never would trust these people to repair anything.” – Megan Mcroy

Review Summary:
Positive Sentiments: Professional service, fair pricing, knowledgeable staff, prompt response, courteous treatment.
Negative Sentiments: Issues with service reliability, unexpected charges, unsatisfactory repairs.

Additional Ratings:
BirdEye: 4.8 stars based on 34 reviews, indicating strong customer satisfaction overall, despite some isolated negative experiences.
Total Lead Smart Rating: 7.5

Conclusion:
Ponder Service Inc presents a generally reliable choice for HVAC services in Marion, IL, well-regarded for their professionalism and quality of service. Potential customers should consider the mixed reviews and address any concerns regarding service outcomes and pricing.