DeKalb Mechanical

Overview:
DeKalb Mechanical is a premier HVAC contractor located in DeKalb, IL. The company specializes in heating, ventilation, and air conditioning services, ensuring customer satisfaction through professional expertise and reliable solutions.

Services Provided:
– HVAC repairs
– Air conditioning services
– Furnace maintenance
– Prompt emergency service
– Equipment installation

Hours of Operation:
Monday to Friday 8 AM to 5 PM

Contact Information:
Phone: (815) 756-6528
Website: http://www.dekalbmechanical.com/

Customer Reviews and Sentiment:
DeKalb Mechanical has received overwhelmingly positive reviews across multiple platforms:
Google Reviews: 4.9 stars based on 67 reviews.

Positive feedback emphasizes the company’s promptness, professionalism, friendly service, and knowledge of HVAC systems. Customers appreciate the quick response times and effective solutions provided by the technicians.

Examples of positive reviews include:
“Great service from the HVAC tech dispatched to my home.” – Tyler Adkins
“Technician Riley did a great job.” – Jason Boczko
“Friendly and professional serviceman. Billed as quoted.” – Mel Duvall

While most reviews are highly favorable, there are some mentions of scheduling difficulties, with one customer noting a delay in service due to a family emergency of a technician.

Review Summary:
Positive Sentiments: Quick response, friendly technicians, professional service, effective solutions, great communication.
Negative Sentiments: Occasional scheduling issues.

Additional Ratings:
BirdEye: 4.9 stars based on 67 reviews, reflecting consistent customer satisfaction.
Better Business Bureau (BBB): Not mentioned.
Total Lead Smart Rating: 9.4

Conclusion:
DeKalb Mechanical appears to be an excellent choice for HVAC services in DeKalb, IL, celebrated for their professionalism, quick service, and customer care. While there have been some minor scheduling issues, the overall positive reviews indicate high levels of customer satisfaction and reliable service.