Overview:
Ronald Smith Heating & Air is a reputable HVAC contractor located in Lithia Springs, GA. The company specializes in providing heating, ventilation, and air conditioning services, catering to both residential and commercial needs.
Services Provided:
– HVAC installation
– HVAC repair
– Energy-efficient HVAC systems
– Customer service and support
Hours of Operation:
Monday to Saturday 9 AM to 5 PM
Contact Information:
Phone: (770) 766-9212
Website: https://www.ronaldsmithhvac.com/
Customer Reviews and Sentiment:
Ronald Smith Heating & Air has received predominantly positive reviews across various platforms:
Google Reviews: 4.8 stars based on 224 reviews.
Positive feedback emphasizes their knowledgeable staff, prompt service, quality workmanship, and excellent customer service.
Examples of positive reviews include:
“Amazing service all around!!!!! THANK YOU!!” – Chris Carter
“Very good people & fair price on my new heating & air system.” – Gail Williams
“On time, knowledgeable, and friendly!” – Ann Hahn
The complaints primarily focus on pricing issues and experiences perceived as excessive.
Negative sentiments highlighted include:
“Charged them $388 to change a $15-20 part… TOTAL RIP OFF!” – Richard Bernard
Review Summary:
Positive Sentiments: Knowledgeable and friendly technicians, affordable pricing, high-quality service, punctuality, and overall customer satisfaction.
Negative Sentiments: Concerns over pricing practices, with some customers feeling overcharged for simple repairs.
Additional Ratings:
BirdEye: 4.8 stars based on 224 reviews, reinforcing a strong overall customer satisfaction.
Total Lead Smart Rating: 8.5/10, reflecting a high level of customer satisfaction with some pricing concerns noted.
Conclusion:
Ronald Smith Heating & Air stands out as a reliable choice for HVAC services in Lithia Springs, GA, noted for their professionalism and customer care. However, potential customers should be aware of the concerns regarding pricing practices detailed in some reviews before proceeding with their services.
Member Since August 2024
Listing Id 426750