Lawson Air Conditioning and Plumbing, Inc.

Overview:
Lawson Air Conditioning and Plumbing, Inc. is an HVAC contractor located in Gainesville, GA. They provide a range of services in air conditioning and plumbing, known for their reliable and professional customer service.

Services Provided:
– Air Conditioning Repair
– Plumbing Services
– Pressure Reducing Valve Repairs
– Emergency Repairs

Hours of Operation:
Monday to Saturday 8 AM to 6 PM

Contact Information:
Phone: (770) 536-2301
Website: http://www.lawsonac.com/

Customer Reviews and Sentiment:
Lawson Air Conditioning and Plumbing, Inc. has a solid rating of 4.5 stars based on 54 reviews.

Positive feedback consistently emphasizes the company’s first-rate customer service, professional and knowledgeable staff, and prompt responses to urgent issues.

Examples of positive reviews include:
“First rate customer service and repair staff!” – Lee Lovett
“They were very courteous, very quick and very knowledgeable.” – B A Mysterious Whale: S.W. Biddulph
“The plumbers were professional and courteous.” – Jane Somerville
“Highly recommend Lawson Air!” – Vivien Morse

Negative sentiments include occasional complaints about cleanliness and clarity in pricing:
“Came to my house to give an estimate… found mud tracked throughout the house.” – Chris Manzo

Review Summary:
Positive Sentiments: Excellent customer service, professional and knowledgeable technicians, quick response times, and reasonable pricing.
Negative Sentiments: Cleaning issues after visits and unclear pricing practices.

Additional Ratings:
BirdEye: 4.5 stars based on 54 reviews, confirming high customer satisfaction.
Better Business Bureau (BBB): The business has an accredited profile with a positive rating, indicating reliability.

Total Lead Smart Rating: 8.5

Conclusion:
Lawson Air Conditioning and Plumbing, Inc. is a commendable choice for HVAC services in Gainesville, GA, recognized for their professionalism and excellent customer service. Although there are some minor issues reported, the overall sentiment reveals a strong reputation for quality work and customer care.