Edwards Heating & Air

Austin Fry

a month ago

Great Service, Great Communication. Scott the tech came out in an emergent situation where our A/C stopped working, He explained and troubleshooted. Highly recommend!

Asa Magnusson

a month ago

After a routine maintenance check in January, my unit became loud and stopped heating. They replaced the thermostat but didn’t wait to ensure the problem was fixed. When the house failed to warm, another tech found a major restriction in the system that was not there on the m-check. We were told this was a coincident. A failed attempt was made to clear the restriction ultimately requiring a costly system replacement. Installation of a new system started 2 days later, after a full day of work we were told the new control board was bad. The following day the control board was replaced but the system was still not working. Eventually they replaced the new outside unit and we finally were able to heat the house. In May, the AC stopped working. We had our new HVAC company come out who found multiple installations errors made by Edwards. Errors including faulty placement of drainage lines and evaporating coils installed upside down causing water to splash into the air duct. In conclusion, we may not be able to prove that Edward’s Heating and Air damaged our system when they came out to do the regular scheduled maintenance in January but we can confidently report neglectful, dismissive and incompetent service on all levels of this company.

Luke Henderson

a month ago

Scott was great! Quickly and efficiently diagnosed and fixed the issue with extreme professionalism. We needed him to come back to do one thing, and he was back within the hour. Overall a great experience.

DJ Erksa

a month ago

Fast and friendly service

Isabelle Gray

a month ago

Great office staff, and my service tech, Jeremy was outstanding. Pleasant and professional, he explained what he was doing to fix my system and educated me on how everything worked. I would highly recommend this company!

Mary Crisanti

2 months ago

The technician Bryan was so helpful and explained everything to us with patience.

Jennifer Palumbo

3 months ago

I chose Edwards heating & air because they had the best price for a new condensor & coil. Turns out their staff is great too! Luis & Jackson were both very kind, personable and knowledgeable with getting my new equipment up and running. They went the extra mile for me with a positive attitude and I love that! 5 star customer service displayed by these two gentlemen & they work so good together as a team. Thanks guys!

Lauren Bolle

3 months ago

Jeremy was very professional and took the time to explain what he was doing.

Kevin York

3 months ago

We have used Edwards Heating and Air on multiple occasions for over 20 years and never had a bad experience or a technician who wasn’t “top notch”…. I called about 11:30am on Friday requesting service on a malfunctioning AC unit and Bryan was here by 2:30pm the same day. He quickly identified the problem and replaced a capacitor before checking the refrigerant, etc and had our AC blowing cold air within 10 – 15 minutes!! Thank you Bryan and Edwards Heating and Air!!!

Richard Haspel

3 months ago

Edwards Heating and Air technician Jeremy Carter was very professional, knowledgeable, and thorough as he performed our spring/summer PM service. He explained the various readings on the checks he conducted on our HVAC system. We are glad we have chosen Edwards Heating and Air to service and maintain our HVAC system because of technicians like Jeremy who treat their customers with courtesy, honesty, and respect.