Gulf Coast Air Conditioning in Panama City, Florida 32409

Gulf Coast Air Conditioning

7729 Franklin Ave, Panama City, FL 32409

4.9 (34 reviews)

Overview:
Gulf Coast Air Conditioning is a highly regarded HVAC contractor located in Panama City, FL. Known for its prompt and professional service, the company specializes in providing heating, ventilation, and air conditioning solutions to both residential and commercial clients.

Services Provided:
– Air conditioning installation and repair
– Heating installation and repair
– HVAC maintenance
– Emergency HVAC services
– Customer support and consultations

Hours of Operation:
Monday to Saturday: 8 AM to 6 PM
Closed on Sundays

Contact Information:
Phone: (850) 832-0690
Website: http://gulfcoastairpc.com/

Customer Reviews and Sentiment:
Gulf Coast Air Conditioning has overwhelmingly positive feedback reflected in a 4.9-star rating based on 34 reviews.

Positive reviews highlight the company’s efficiency, fair pricing, professionalism, and excellent customer service.
Examples of positive reviews include:
“I cannot thank you guys enough… Gulf Coast Air Conditioning is the best!” – Dawn Johnson
“Gulf Coast Air Conditioning exceeded my expectations… very reasonable prices.” – Jeremy Wood
“If you want old school fast friendly service… these are the guys you need to call.” – Truck V.

However, one negative review pointed out issues associated with undisclosed service charges and rude customer service, which led to customer dissatisfaction.
Example of negative review:
“Lowest of the low deceitful and very conniving…” – Sharon “Tica”

Review Summary:
Positive Sentiments: Excellent service, professional staff, prompt responses, fair pricing, and quality work.
Negative Sentiments: Issues with transparency on service charges and customer service experience.

Additional Ratings:
BirdEye: 4.9 stars based on 34 reviews, showcasing strong customer satisfaction.
Better Business Bureau (BBB): The business has a profile and is not accredited, with a BBB rating of NR (No Rating).

Total Lead Smart Rating: 9.2

Conclusion:
Gulf Coast Air Conditioning is a reliable option for HVAC services in Panama City, FL. The company is well-praised for its responsiveness, professionalism, and quality work. However, potential customers should be mindful of the isolated negative feedback regarding service charges before making a decision.

Member Since August 2024

Listing Id 439536

Contact Info

7729 Franklin Ave, Panama City, FL 32409
(850) 832-0690
Lead Smart Rating :
9.2/10.0

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7729 Franklin Ave, Panama City, FL 32409

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Reviews

Dawn Johnson

4 days ago

I cannot thank you guys enough. After a bad experience with another company who never fixed the problem but charged an arm and a leg, Drew’s crew came out within an hour of calling, fixed the issue and did not charge an arm and a leg. They are fair, nice, and don’t try to get you to “buy new” when a simple maintenance issue was the problem. I hope to never have to see them again, but if I ever have AC issues – I will NOT call anyone else – Gulf Coast Air Conditioning is the best! THANK YOU!

Brad Foran

a week ago

Replaced my two old air conditioners with two new high efficiency carrier units. Couldn’t be happier, power is down by nearly half and they are much quieter. Service was very quick and they were competitive on the price even when comparing other quotes with cheaper brand names. I couldn’t be any happier with my decision to go with Gulf Coast Air Conditioning

Talen Shaw

3 weeks ago

Nice workers the best ac Business in town

Jeremy Wood

3 weeks ago

Gulf Coast Air Conditioning exceeded my expectations. Their professionalism and clear communication stood out right from the start. The service team was incredibly friendly, polite, and attentive, ensuring that every detail was handled perfectly. They responded quickly to my inquiries, and I was impressed with how promptly they were able to schedule and complete the install of our new A/C. The staff left everything spotless, demonstrating great care and respect for my home. On top of that, their prices were very reasonable. I highly recommend Gulf Coast Air Conditioning for anyone seeking high-quality service!

Sharon “Tica”

2 months ago

Lowest of the the low deceitful and very conniving. The boss which I can’t recall her name did not disclose the service charge and was very rude and disgusting when we asked why were we being charged service fee that was never explained to us when we booked with them like other companies told mentioned. So to then charge us for a service then add on a service fee when they are already getting paid for the job is very disturbing and they should be looked into for fraudulent charges.

Truck V.

3 months ago

If you want old school fast friendly service with affordable prices these are the guys you need to call , they take pride in their work and truly care about their customers.

Trevor Strode

3 months ago

Very professional very reasonably priced also great experience Highly recommend

Delores Hedges

4 months ago

Always quick to respond to any concerns. We love our AC/Heat unit

Keith Hall II

5 months ago

Drew and his crew are the best. Fast, Fair and honest.

Trinity Caine

5 months ago

positive experience well recommended ~sam