Mid-Fla Heating & Air

Overview:
Mid-Fla Heating & Air is an HVAC contractor located in Lady Lake, FL. They provide a range of heating and air conditioning services, including installations, maintenance, and repairs for residential and commercial clients.

Services Provided:
– HVAC installation
– HVAC maintenance
– HVAC repair
– Air conditioning servicing
– Heating servicing

Hours of Operation:
Monday to Saturday 9 AM to 5 PM
Closed on Sundays

Contact Information:
Phone: (352) 459-0003
Website: www.mid-fla.com/service-areas/lady-lake.html/?utm_source=gmb&utm_medium=organic

Customer Reviews and Sentiment:
Mid-Fla Heating & Air has a high customer satisfaction rating with an overall Google Reviews rating of 4.7 stars based on 164 reviews.

Positive feedback emphasizes excellent service, professional and helpful staff, and effective problem-solving. Many customers appreciate the technicians’ expertise and the transparent pricing.

Examples of positive reviews include:
“Excellent service and great price. Highly recommend.” – Roger H
“This company is really the best value I have found in the area.” – William Vasquez
“Brian and his team exceeded my expectation. Highly recommend!” – DJ Steve K

On the other hand, there have been some complaints regarding customer service issues and dissatisfaction with equipment performance.

Examples of negative reviews include:
“The operations manager was a liar, rude, arrogant and a jerk.” – Steve Austin
“It’s been a week now and they haven’t got working right yet.” – Norman Ginsberg

Review Summary:
Positive Sentiments: Excellent service, professional technicians, helpful staff, and cost-effective.
Negative Sentiments: Issues with customer service and equipment functionality.

Additional Ratings:
BirdEye: 4.7 stars based on 164 reviews, indicating strong customer satisfaction overall.
Better Business Bureau (BBB): The business has a profile with a BBB rating of NR (No Rating). There has been one complaint in the last three years, details not disclosed.

Total Lead Smart Rating: 7.8

Conclusion:
Mid-Fla Heating & Air is a reliable choice for HVAC services in Lady Lake, FL, praised for their professional staff and effective service. Nevertheless, potential customers should consider the mixed reviews related to customer service and troubleshooting before making a decision.