Renshaw Plumbing, Heating & Cooling in New London, Connecticut 6320

Renshaw Plumbing, Heating & Cooling

247 Shaw St, New London, CT 06320

4.4 (40 reviews)

Overview:
Renshaw Plumbing, Heating & Cooling is an HVAC contractor located in New London, CT. The company specializes in providing a range of heating, cooling, and plumbing services, ensuring customer satisfaction through professional service delivery.

Services Provided:
– Furnace installation
– Boiler repair
– Plumbing services
– Air conditioning repairs
– Water heater replacement
– Well system services
– Whole house water system installations

Hours of Operation (Example: Monday to Saturday 9 AM to 5 PM):
Information not available.

Contact Information:
Phone: (860) 447-3903

Customer Reviews and Sentiment:
Renshaw Plumbing, Heating & Cooling has received mixed reviews across various platforms:

Google Reviews: 4.4 stars based on 40 reviews.

Positive feedback emphasizes the company’s professionalism, readiness, and quality of work. Customers have appreciated their efficiency and cleanliness after service.

Examples of positive reviews include:
“Great experience with this company. Installed a new furnace for me. Great job. Super professional.” – Ted Kelemen
“Very professional service!” – sanny lu
“Fast and efficient, very pleased with the quality of the work.” – Dan Smith
“Tyler was very professional, punctual, and very direct on what the issues are.” – Michael Farmer

However, complaints focus on availability issues and costs:
“They are never available… always say the earliest is 3 or 4 days later.” – Thomas Troisi
“Incredibly expensive. The cost was unreasonable.” – Mary Myers Pasquino

Review Summary:
Positive Sentiments: Professionalism, timely service, quality workmanship, efficient and clean operations.
Negative Sentiments: Availability issues, high costs, some instances of unresponsive communication.

Additional Ratings:
BirdEye: 4.4 stars based on 40 reviews, consistent with the positive feedback but reflecting some concerns.
Total Lead Smart Rating: 7.3

Conclusion:
Renshaw Plumbing, Heating & Cooling appears to be a reliable choice for HVAC and plumbing services in New London, CT, praised for their professionalism and quality service. However, potential customers should be mindful of the mixed reviews regarding service availability and pricing before making a decision.

Member Since August 2024

Listing Id 435427

Contact Info

247 Shaw St, New London, CT 06320
(860) 447-3903
Lead Smart Rating :
7.3/10.0

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247 Shaw St, New London, CT 06320

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Reviews

Ted Kelemen

2 months ago

Great experience with this company. Installed a new furnace for me. Great job. Super professional. No drama

Erika Dean

5 months ago

We hired Renshaw to diagnose and then repair a heating issue with our boiler. They were responsible, timely and professional. We loved the plumbers – they worked efficiently, their work is neat and they left the house clean. Thank you so much!

Thomas Troisi

7 months ago

They are never available they always say we’ll call you back and then they always say the earliest is 3 or 4 days later .not helping if you need a plumber ASAP I gave up on them . These are other plumbing companies that care and want to help in your situation

sanny lu

11 months ago

very professional service!

Mary Myers Pasquino

a year ago

Incredibly expensive. Service person was polite and knowledgeable but the cost was unreasonable.

Dan Smith

a year ago

Woke up this morning to my old water heater leaking and needing replacement. was able to get someone around 8:00a and they had someone to my house within a couple hours. Fast and efficient, very pleased with the quality of the work and the professionalism of the person they sent. Will use again and recommend.

Michael Farmer

a year ago

Called around for over a year to get a company to service my heating system which runs off our tankless water heater. 10+ companies told me that they wouldn’t service it because they didn’t install the system. Called Renshaw and the owner said they would take us as a customer and work on our system! I was put on the schedule to have all of our mechanical systems serviced which was a great relief to find a on stop shop and to have consistency with maintenance. Tyler has been out to the house now twice and coming again a third time to finalize a repair job on our central AC and install new thermostats.Tyler has been very professional, punctual, and very direct on what the issues are and what he recommends for repair and service. I appreciate the level of professionalism Tyler has shown us and will be sticking with Renshaw!

Tamara Hodges

a year ago

These guys are great! We bought our house in November and have used them since. They have worked on our well system, installed a whole house water system and just today in an emergency and Tyler came out and repaired our air conditioning earlier than scheduled. I would highly recommend them and I will continue to use them for all my heating and air conditioning needs.

R Hansen

2 years ago

Had 2 leaks in septic pipes. Replaced and reran pipes and updated the cleanout. On time. Solved the issue. Very professional. HIGHLY recommend.

Donna Pace

2 years ago

Very professional and polite. Work was fast and area was cleaned nicely