Basset Heating, Plumbing & Air Conditioning, Inc.
Available
6150 Southmoor Dr #5, Fountain, CO 80817
Overview:
Basset Heating, Plumbing & Air Conditioning, Inc. is a reputable HVAC contractor located in Fountain, Colorado. The company provides a wide range of services, including heating, plumbing, air conditioning, and electrical work. With a strong emphasis on customer satisfaction, Basset has built a solid reputation in the community.
Services Provided:
– Heating system installation and repair
– Air conditioning installation and maintenance
– Plumbing services
– Electrical work
– Vent cleaning
Hours of Operation:
Monday to Friday: 8 AM to 5 PM
Closed on Saturdays and Sundays
Contact Information:
Phone: (719) 355-8180
Website: http://www.bassetheating.com/
Customer Reviews and Sentiment:
Basset Heating, Plumbing & Air Conditioning, Inc. has received widespread positive reviews across various platforms:
Google Reviews: 4.8 stars based on 539 reviews.
Positive feedback highlights the company’s knowledgeable staff, timely service, and overall professionalism. Customers often commend the friendly interaction with office personnel and technicians alike.
Examples of positive reviews include:
“Awesome!!” – Eldon Orman
“Benjamin was super informative and hard working.” – Micah Salas
“Basset is the Absolute Best!” – Pa & Grammy Vergo
On the other hand, there are a few complaints regarding estimates and service charges.
Examples of negative reviews include:
“They claimed what they did which was nothing was a service call.” – Jeffrey Haddock
“I am incredibly disappointed in Basset.” – Megan Van Loon
Review Summary:
Positive Sentiments: Knowledgeable staff, prompt service, friendly customer interaction, professional work.
Negative Sentiments: Issues with service charges and estimates, some dissatisfaction with diagnostic accuracy.
Additional Ratings:
BirdEye: 4.8 stars based on 539 reviews, reflecting overall customer satisfaction despite the few negative reviews.
Better Business Bureau (BBB): The business has a profile and is not accredited, with a BBB rating of A+. There have been several complaints in the past, but they have worked to resolve them.
Total Lead Smart Rating: 7.8
Conclusion:
Basset Heating, Plumbing & Air Conditioning, Inc. is a highly-rated HVAC contractor in Fountain, CO, praised for its knowledgeable staff and excellent customer service. While most reviews are overwhelmingly positive, prospective customers should consider the mixed feedback regarding service charges and estimates before proceeding with their services.
Member Since August 2024
Listing Id 413058
