Air Kustoms Inc in Turlock, California 95380

Air Kustoms Inc

6506 Mitchell Rd, Turlock, CA 95380

4.6 (38 reviews)

Overview:
Air Kustoms Inc is a reputable HVAC contractor located in Turlock, CA. The company specializes in air conditioning and heating services, offering both repairs and installations to meet customer needs.

Services Provided:
– Air conditioning repair
– Air conditioning installation
– Heating system services
– Tankless hot water upgrades

Hours of Operation:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (209) 892-4328
Website: https://airkustoms.net/

Customer Reviews and Sentiment:
Air Kustoms Inc has maintained a solid reputation, reflected in its 4.6-star rating based on 38 reviews.

Positive feedback highlights the company’s timely service, professionalism, reasonable pricing, and effective communication. Customers have praised the quality of work and the friendliness of the staff.

Examples of positive reviews include:
“These guys came the next morning for an emergency air conditioning service. Their pricing is reasonable…” – Gaye Nelson
“Juan came out to service our AC… I will definitely be using this company in the future.” – Mrs. Bivens
“The unit is much more efficient…would highly recommend!” – Laura Bailey

The complaints noted in the reviews focus on perceived overcharging, particularly in situations involving elderly customers.

Review Summary:
Positive Sentiments: Timely service, professional staff, reasonable pricing, quality workmanship, good communication.
Negative Sentiments: Claims of overcharging, especially regarding service fees for elderly customers.

Additional Ratings:
BirdEye: 4.6 stars based on 38 reviews.
Better Business Bureau (BBB): The business has a profile and is not accredited but does not have any negative ratings or unresolved complaints.

Total Lead Smart Rating: 8.2

Conclusion:
Air Kustoms Inc appears to be a reliable choice for HVAC services in Turlock, CA, with a strong emphasis on customer service and quality work. However, potential customers should remain mindful of occasional complaints regarding pricing to ensure their expectations align with the company’s practices.

Member Since August 2024

Listing Id 455573

Contact Info

6506 Mitchell Rd, Turlock, CA 95380
(209) 892-4328
Lead Smart Rating :
8.2/10.0

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6506 Mitchell Rd, Turlock, CA 95380

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Reviews

Gaye Nelson

5 days ago

These guys came the next morning for an emergency air conditioning service. Their pricing is reasonable and we can’t thank them enough for cooling off Moms house.

Mrs. Bivens

a year ago

Juan came out to service our AC. He was on time and very professional. He explained what he was doing. He recommended certain things for our AC. Juan prepared an invoice and emailed it right away which was very helpful. I will definitely be using this company in the future for all my needs. Thank you Juan and Air Kustoms for your excellent service!!!!

Carson Duval

2 years ago

Jose and Juan are the best, very responsive, and great quality work

Rob List

3 years ago

I will never do business again with this company. My 80 year old parents called them to fix their air! 1.5 hours later. They charged my parents 706.00. They replaced two small parts that didn’t cost much. Their labor was 250.00 per hour and 85.00 just to come out! I feel they took advantage of older people! They would not work with me for a reduced price. I hope they don’t keep getting away with this kind of practice

Laura Bailey

3 years ago

They replaced my A/C unit and were super nice and very meticulous in their clean up everyday. The unit is much more efficient and I now have separate controls for upstairs. So happy, would highly recommend!

Diana Alfaro

3 years ago

Air Kustoms is by far the best A/C and Heating company to call for repairs or for replacing your old broken down system. We have been doing business with them for 9 years. Air Kustoms is our first stop go to company to call for work. They even do tankless hot water up grades. Highly recommend them! Ask for Jose Carreon, he is honest and will tell it to you straight.

Mary Brummel

3 years ago

Very friendly and professional. Arrived on time, quickly found and fixed problem at a reasonable price. House is cooling off nicely! Highly recommend.

Chris Newton

3 years ago

Juan was awesome!! The workmanship is excellent. Is Helper it’s a very respectable well mannered Eager to please your man. The office was excellent at communication and following up with rebate information. I myself am a contractor and I am not easily impressed but these guys did great. I would highly recommend them

Marianne A

3 years ago

Juan, Armando, and Jose did an excellent job. Installing the Heating and AC. They were all professional and courteous. Their work was done well and they cleaned up after themselves every day they were present. Timely and efficient! Thank you!!!

Jessica Chacon

3 years ago

Juan is very professional! Did the repair on a short notice and got the job well done!! Highly recommend Air Kustoms for all HVAC needs!