Overview:
Nixon Heating Air Conditioning is an HVAC contractor located in South Lake Tahoe, CA. The company provides heating, ventilation, and air conditioning services, catering to a variety of needs from installations to repairs.
Services Provided:
– Heating system installation and repair
– Air conditioning installation and repair
– Customer service and support
– Quick service and response for urgent repairs
Hours of Operation:
Monday to Saturday 8 AM to 6 PM
Contact Information:
Phone: (530) 541-2353
Website: http://www.nixonsheating.com/
Customer Reviews and Sentiment:
Nixon Heating Air Conditioning has received a mix of positive and negative reviews across various platforms:
Google Reviews: 3.9 stars based on 47 reviews.
Positive feedback highlights the company’s great customer service, promptness, and professional work. Customers appreciated the quick response to urgent issues and knowledgeable technicians.
Examples of positive reviews include:
“Excellent customer service.” – Lina Garcia
“Awesome communication and great work!!” – Jacob De Golish
“Professional, knowledgeable, and timely.” – Paul Amato
However, some reviews note significant issues, such as poor craftsmanship and high prices for installations.
Negative feedback includes:
“The quality of their craftsmanship was laughable.” – Peregrin Du Dragonoir
“The woman in the office that answers the phones is very rude and unpleasant.” – Jacob
Review Summary:
Positive Sentiments: Great customer service, prompt response times, professional behavior, thorough work.
Negative Sentiments: Poor craftsmanship, high prices, rude customer service experience, and delayed work ethic complaints.
Additional Ratings:
BirdEye: 3.9 stars based on 47 reviews, mirroring a similar trend of customer satisfaction mixed with dissatisfaction.
Better Business Bureau (BBB): The business has a profile but is not accredited. There are no additional ratings available.
Total Lead Smart Rating: 6.3
Conclusion:
Nixon Heating Air Conditioning shows potential as a dependable HVAC service provider in South Lake Tahoe, CA, particularly known for excellent customer service and prompt responses. However, prospective clients may want to weigh the mixed reviews and complaints about craftsmanship and communication before engaging their services.
Member Since August 2024
Listing Id 450866