Galaxy Heating & Air Conditioning, Solar, Electrical in San Francisco, California 94114

Galaxy Heating & Air Conditioning, Solar, Electrical

584 Castro St, San Francisco, CA 94114

4.7 (13 reviews)

Overview:
Galaxy Heating & Air Conditioning, Solar, Electrical is a trusted HVAC contractor located in San Francisco, CA. They provide a range of services related to appliance repair and heating, ventilation, and air conditioning (HVAC) systems.

Services Provided:
– HVAC Installation and Repair
– Appliance Repair
– Washer and Dryer Repair
– Refrigerator Repair
– Dishwasher Repair

Hours of Operation:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (415) 918-6892
Website: https://galaxyhvacrepair.com/

Customer Reviews and Sentiment:
Galaxy Heating & Air Conditioning has received a mix of positive and negative reviews:

Google Reviews: 4.7 stars based on 13 reviews.

Positive feedback emphasizes the company’s responsiveness, professionalism, and quality of work. Customers have praised their technicians for being friendly and efficient.

Examples of positive reviews include:
“Super fast reply to my request … Highly recommended, and will use again!” – Cooper Marcus
“Aaron was excellent and speedy … very friendly!” – Glen Dyszynski
“Galaxy was willing to come the same day … very efficient and I use them again.” – Hoyle Leigh

However, one customer expressed frustration regarding significant delays in service, no-shows for appointments, and poor job completion.

Negative review example:
“They have no-showed the last 2 appointments … Avoid at all costs.” – Max Abramowitz-Reif

Review Summary:
Positive Sentiments: Quick response, friendly service, thorough work, professionalism, and efficient repairs.
Negative Sentiments: Delays in service, missed appointments, and scheduling issues.

Additional Ratings:
BirdEye: 4.7 stars based on 13 reviews.
Better Business Bureau (BBB): No complaints reported or BBB rating available.
Total Lead Smart Rating: 7.5/10

Conclusion:
Galaxy Heating & Air Conditioning, Solar, Electrical offers reliable HVAC and appliance repair services in San Francisco, CA, known for their efficient service and professional staff. However, potential customers should be mindful of the mixed feedback regarding service delays and scheduling issues when considering their services.

Member Since August 2024

Listing Id 447444

Contact Info

584 Castro St, San Francisco, CA 94114
(415) 918-6892
Lead Smart Rating :
7.5/10.0

Get A Quote Claim

Listing location

584 Castro St, San Francisco, CA 94114

Get Direction

Reviews

Max Abramowitz-Reif

4 months ago

They did an hvac installation at my house. It look many days longer than their original estimate, they never once arrived at the time they said they would, and they improperly sealed our roof unit. They have no-showed the last 2 appointments they had to complete the permit process. Avoid at all costs

Cooper Marcus

10 months ago

Super fast reply to my request to fix my front-loading washer that wasn’t draining. Came by right away and quickly diagnosed that the pump was bad (and that it couldn’t be cleaned, which I’d read about online, but needed to be replaced). Ordered the part, then quickly installed it when it arrived. John was excellent – friendly, professional, neat and clean. Highly recommended, and will use again!

Glen Dyszynski

a year ago

Aaron was excellent and speedy at diagnosing the issue with our washing machine. He explained things thoroughly and was very friendly!

Veronica Jimenez

3 years ago

Prompt service …went sraight to the problem and repaired it. VALDVLAD was great! I have this issue with my freezer ,Samsung..and no longer a problem.

Hoyle Leigh

3 years ago

Galaxy Appliance was great! My refrigerator broke and needed total overhaul, new compressor, etc., under warranty through LG. Other repair shops were impossible to deal with, and couldn’t be bothered. Galaxy was willing to come the same day. The serviceperson came on time, finished the work, cleaned up, and was very efficient and I use them again. I recommend them very highly.

Maksat Bobotaev

3 years ago

I am glad that I found Galaxy appliance repair. They are very professional. I had an issue with my fridge. John came and fixed it. Now it is hard to imagine life without a fridge. I would definitely recommend Galaxy applaince

Jordan Womack

4 years ago

Robert has been out to repair our dishwasher multiple times (different issues). Every time he’s super helpful, teaches me about what went wrong & how I can check for it in future, and just generally does a great job. We’re double lucky that Galaxy, and Robert, have been great at responding to messages about scheduling a service call and been able to make it out in 1-2 despite the pandemic. Definitely recommend this company.

Larry Bush

4 years ago

My Dacor dual fuel range gave up and I feared would not revive. I contacted Galaxy and they helped me through a number of challenges — getting replacement parts no longer made or available, diagnosing issues, several visits. They solved it! And I had come to believe it was fatal and would require $8000 for a new one. Thank you Robert for not giving up, for your patience, and your professionalism at every step. I highly recommend them!

Grandview Team

4 years ago

OMG..to say I was satisfied would be an understatement! My technician Aaron, shed a whole new light on “service with a smile!” Complete and utter professionalism. Will most definitely be using him again!

Kelly Kirby

4 years ago

Hate to admit, I’m not the brightest when it comes to “fixing” things…Thank God I called Galaxy and they sent Aaron out to save the day! What a personal and insightful experience…was an absolute gentleman as he explained what was wrong with my washer and how he was going to fix it. Will be calling him in the future for anything “manly” lol