Finest Heating & Air in Palo Alto, California 94303

Finest Heating & Air

2100 Geng Rd Suite 210, Palo Alto, CA 94303

4.9 (65 reviews)

Overview:
Finest Heating & Air is a highly-rated HVAC contractor located in Palo Alto, CA, known for providing exceptional heating and air conditioning services. The company operates from a suite within the Geng Road area and has garnered a strong reputation for its professionalism and customer service.

Services Provided:
– Central AC installation
– HVAC system repairs
– Heat pump installation
– Duct replacement
– Furnace repair
– Water heater installation

Hours of Operation:
Monday to Saturday: 9 AM to 5 PM
Closed on Sundays

Contact Information:
Phone: (650) 223-2028
Website: http://www.finestheatingnair.com/

Customer Reviews and Sentiment:
Finest Heating & Air has received outstanding reviews across multiple platforms:

Google Reviews: 4.9 stars based on 65 reviews.

Positive feedback emphasizes the company’s responsiveness, professionalism, and quality of work. Customers have highlighted the excellent service during installations and repairs and the friendly approach of the technicians.

Examples of positive reviews include:
“Very responsive, quick diagnostics, professional repair. Excellent job!” – Nachum Shacham
“Exceptional service on central AC installation. Reasonably priced.” – Neil Buddy Shah
“They went above and beyond to do the very best job possible.” – Shirley Maccabee

There are no significant negative sentiments evident in the reviews, though there are mentions of challenging jobs that required thoughtful solutions, all of which were handled effectively.

Review Summary:
Positive Sentiments: Exceptional customer service, responsiveness, thorough diagnostics, high-quality installations, and professional behavior.
Negative Sentiments: Limited negative feedback; occasional complexity in older home installations.

Additional Ratings:
BirdEye: 4.9 stars based on 65 reviews, reflecting a consistent trend of high customer satisfaction.
Better Business Bureau (BBB): The business has a profile and is not accredited but shows no complaints on record.

Total Lead Smart Rating: 9.6

Conclusion:
Finest Heating & Air is an excellent choice for HVAC services in Palo Alto, CA, celebrated for their high-quality workmanship, professionalism, and dedication to customer satisfaction. With overwhelmingly positive feedback and an impressive rating, they stand out as a reliable contractor for heating and air conditioning needs.

Member Since August 2024

Listing Id 439396

Contact Info

2100 Geng Rd Suite 210, Palo Alto, CA 94303
(650) 223-2028
Lead Smart Rating :
9.6/10.0

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Listing location

2100 Geng Rd Suite 210, Palo Alto, CA 94303

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Reviews

Nachum Shacham

a month ago

Very responsive, quick diagnostics, professional repair. Excellent job!

Neil Buddy Shah

2 months ago

Exceptional service on central AC installation. Reasonably priced. Extremely responsive and went above and beyond to quickly get a new part (at no extra cost) to adapt to my existing system.

Albert Yam

2 months ago

Very happy with Finest Heating & Air! Jonathan was very professional and friendly. I installed a Heat Pump HVAC and replaced all the ducting for my new home. Big project and lots of headaches. I like to learn as much as possible so I could make educated decisions, and he had the patience to go through everything with me and provided me several alternative quotes to work with my budget. When the system was not working well in the first two weeks, he arranged the follow up and manufacturer troubleshoot to take care of the problem. It’s been working fine since for the last 8 months. I already recommended him to two households.

shirley maccabee

2 months ago

This is without question one of the very best companies I’ve ever had so work on my home. They went above and beyond to do the very best job possible and left everything clean and in good order..

Steve Yount

3 months ago

I had a unique furnace issue where my old was not working well and left the house drafty. Finest HVAC figured out the best way to deliver more consistent heat to my house. Smart, professional, always on time, great communication, fair pricing. Thanks!

Nathan Murith

3 months ago

Great price, fantastic job, creative thinking, clean.

Paul Topolos

3 months ago

It was a tricky job with a very old house but Finest Heating & Air were always friendly, professional and were able to deal with all the curve balls that an 1889 Victorian can throw. The job was done very well and management was helpful when some problems came up that we hadn’t planned on.

Pat BEAL

4 months ago

Review UPDATE I am coming on to update my review because this company went above and beyond to correct a problem that occurred. I really appreciate the amount of attention that this company took to make sure the matter was resolved was admirable. I can honestly say there are not many company’s that will make the extra effort. Excellent Customer service.

Weldon Wu

5 months ago

I had been talking to few companies for my furnace. This company is the best!

charlie zarfati

6 months ago

Sean was so professional and did an amazing job! We was very nice and ensured that everything was clean after and completed the installation of the new water heater.