Cooper & Hawkins Incorporated

Overview:
Cooper & Hawkins Incorporated is a reputable HVAC contractor located in Berkeley, California. The company specializes in heating, ventilation, and air conditioning services, catering to both residential and commercial clients with a focus on quality installations and maintenance.

Services Provided:
– Air conditioning installation and repair
– Heating system installation and repair
– HVAC system assessments and consultations
– Maintenance services for HVAC units

Hours of Operation:
Monday to Friday 8 AM to 6 PM
Closed on Saturdays and Sundays

Contact Information:
Phone: (510) 845-4225
Website: http://www.cooperhawkins.com/

Customer Reviews and Sentiment:
Cooper & Hawkins Incorporated enjoys a very positive reception across various platforms with a rating of 4.7 stars based on 15 reviews.

Positive feedback highlights the company’s professionalism, promptness, and trustworthiness. Customers have expressed satisfaction with the thoroughness of the services provided and the company’s focus on customer needs without pressuring them into unnecessary purchases.

Examples of positive reviews include:
“Best around tbh always a pleasure to call them they did a big install in my apartment…” – Angel Torrealba
“They are professional and very thorough. They take the time to explain the process and my options.” – Suzanne Hernandez
“Cooper Hawkins does a great job for customers.” – David Turner

The negative sentiment stems from a review reflecting a frustrating experience but does not seem to be representative of the overall customer satisfaction.

Review Summary:
Positive Sentiments: Professionalism, prompt responses, customer trust, thorough service, and excellent communication.
Negative Sentiments: A few isolated cases of unsatisfactory experiences, but not commonly echoed by most customers.

Additional Ratings:
BirdEye: 4.7 stars based on 15 reviews, confirming the high satisfaction level among customers.
Better Business Bureau (BBB): The business has a profile but is not accredited and has a BBB rating of NR (No Rating). There have been no complaints reported in the last three years.
Total Lead Smart Rating: 9.1

Conclusion:
Cooper & Hawkins Incorporated stands out as a highly regarded HVAC service provider in Berkeley, CA. With a strong reputation for professionalism and reliable service, they are generally recommended by customers. Nonetheless, it’s wise for potential clients to consider the few instances of mixed feedback while making their choice.