Big Mountain Heating & Air Conditioning in Auburn-CA, California 95603

Big Mountain Heating & Air Conditioning

884 Lincoln Way, Auburn, CA 95603

4.9 (53 reviews)

Overview:
Big Mountain Heating & Air Conditioning is a highly-rated HVAC contractor located in Auburn, CA. The company specializes in heating and air conditioning services, providing installation, maintenance, and repair solutions to enhance comfort and energy efficiency in residential spaces.

Services Provided:
– Heating system replacement
– Air conditioning system installation
– Preventative maintenance
– Repair services

Hours of Operation:
Monday to Saturday, 8 AM to 6 PM.

Contact Information:
Phone: (916) 301-4315
Website: https://www.bigmountainair.com/

Customer Reviews and Sentiment:
Big Mountain Heating & Air Conditioning holds an impressive rating of 4.9 stars based on 53 reviews across platforms.

Positive feedback emphasizes the company’s professionalism, friendly technicians, and high-quality service. Customers appreciate the knowledgeable staff, efficient installation process, and the overall improvement in comfort and energy efficiency following service.

Examples of positive reviews include:
“Friendly, knowledgeable and professional team!” – Tami Ralston
“…exhibited professionalism, expertise, and exceptional service.” – Annastasia Welchoff
“Always fast and excellent service.” – Charles Baldwin

The only slight criticism came from a review rated 4 stars, noting the technician’s performance was good but offered no specific complaints.

Review Summary:
Positive Sentiments: Professionalism, knowledgeable staff, efficient service, high-quality installations, excellent customer satisfaction.
Negative Sentiments: There are no significant complaints noted, aside from a minor critique pointing to room for improvement in one instance.

Additional Ratings:
Google Reviews: 4.9 stars based on 53 reviews, reflecting a strong customer satisfaction trend without apparent issues.

Total Lead Smart Rating: 9.5

Conclusion:
Big Mountain Heating & Air Conditioning appears to be an outstanding choice for HVAC services in Auburn, CA, recognized for their professionalism and quality work. With a high level of customer satisfaction and robust positive feedback, potential customers can feel confident in choosing their services.

Member Since August 2024

Listing Id 394787

Contact Info

884 Lincoln Way, Auburn, CA 95603
(916) 301-4315
Lead Smart Rating :
9.5/10.0

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Listing location

884 Lincoln Way, Auburn, CA 95603

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Reviews

Tami Ralston

4 months ago

Friendly, knowledgable and professional team! Appreciated knowledge based conversation, not pushy. The instillation team was efficient, worked hard to complete the job! Nothing was left behind! I would recommend their services to anyone.

Annastasia Welchoff

4 months ago

We recently had our heating and air system replaced by Johnny and his crew at Big Mountain Heating and Air, and we couldn’t be more satisfied with the entire process. From the initial consultation to the completion of the installation, Johnny and his team exhibited professionalism, expertise, and exceptional service. They took the time to assess our needs, answer all of our questions, and provide valuable recommendations. The installation itself was carried out with precision and efficiency, and the final result exceeded our expectations. Our new system is running flawlessly, and we’re enjoying improved comfort and energy efficiency in our home. Overall, we highly recommend Johnny and his crew for their outstanding workmanship and dedication to customer satisfaction.

William Henderson

6 months ago

We were very pleased with the performance of the technician who came to our house. He was very professional and knowledgeable. He explained the work her performed and he gave us information on how we maintain our unit in good working order.

Charles Baldwin

6 months ago

Always fast and excellent service. Today’s technician, Sam, was friendly, knowledgable and efficient.

Danny Jensen

6 months ago

Excellent service. Sam was knowledgeable and helpful. Biannual preventative maintenance is the way to go

Karen Williams

6 months ago

The technician was courteous, friendly and informative. Thank you.

Julie Kesek

7 months ago

Sam was an angel!

Raymond Martin

7 months ago

Sam did a great job.

Robert B

7 months ago

Sam was professional and courteous, he explained the process throughout and was very knowledgeable, Sam took the time to educate us with the results of his service and recommendations going forward. I hope to see him in the spring. Rob & Heather B.

Tom Colby

7 months ago

Very pleased with the technician explained everything and did a great job he’s an excellent employee