Tom’s Heating & Air Conditioning

Overview:
Tom’s Heating & Air Conditioning is a reputable HVAC contractor located in Van Buren, AR. The company specializes in heating and air conditioning services, providing reliable support for residential and commercial customers.

Services Provided:
– Air conditioning repair
– Heating repair
– Carbon monoxide leak checks
– Thermostat replacement
– Routine maintenance

Hours of Operation:
Monday to Friday 8 AM to 5 PM

Contact Information:
Phone: (479) 474-8850
Website: https://www.tomsheatandair.com/?utm_source=google&utm_medium=organic&utm_campaign=gbp

Customer Reviews and Sentiment:
Tom’s Heating & Air Conditioning has received a generally positive reception from customers, with a rating of 4.6 stars based on 110 reviews.

Positive feedback highlights the company’s promptness, professionalism, and knowledgeable service. Customers have expressed satisfaction with the quality of work and the friendly demeanor of the staff.

Examples of positive reviews include:
“Great service.” – Al Hosier
“Very knowledgeable!” – Tony Corbell
“Highly Professional, great communications!” – Jeff Beau

However, there is at least one notable complaint about a technician’s lack of expertise, resulting in prolonged issues for the customer.

Example of a negative review:
“The tech… didn’t know what he was doing… I had another air tech come out.” – Frances Oelke

Review Summary:
Positive Sentiments: Quick response, knowledgeable staff, high-quality service, professional commitment, and customer satisfaction.
Negative Sentiments: Isolated incidents of unqualified technicians and unresolved service issues.

Additional Ratings:
Google Reviews: 4.6 stars based on 110 reviews.

Total Lead Smart Rating: 8.3

Conclusion:
Tom’s Heating & Air Conditioning is a solid choice for HVAC services in Van Buren, AR, known for their quick response times and professional service. While the majority of reviews are positive, potential customers should consider the few negative experiences noted before proceeding with their services.