Jonesboro Heating & Air Conditioning in Jonesboro, Arkansas 72404

Jonesboro Heating & Air Conditioning

911 E Parker Rd C, Jonesboro, AR 72404

4.6 (10 reviews)

Overview:
Jonesboro Heating & Air Conditioning, operating under the name Aire Serv of Jonesboro, is an HVAC contractor located in Jonesboro, Arkansas. They specialize in heating, ventilation, and air conditioning services, providing installation, maintenance, and repair solutions for a variety of HVAC systems.

Services Provided:
– HVAC installation
– HVAC maintenance
– HVAC repair
– Duct work
– Mini-split systems installation

Hours of Operation:
Monday to Friday: 8 AM to 5 PM
Closed on weekends.

Contact Information:
Phone: (870) 272-8484

Customer Reviews and Sentiment:
Jonesboro Heating & Air Conditioning has received a mixed reception with a current rating of 4.6 stars based on 10 reviews.

Positive feedback often praises the company’s professionalism, responsiveness, and quality of work. Customers have highlighted their thorough clean-ups and effective service.

Examples of positive reviews include:
“Great service. The technicians left my home clean after the installation.” – Kereem Marlow
“Very knowledgeable service!” – Erin McDuff
“The unit has lived up to the hype… Very professional installation.” – Scott Barnes

On the downside, there’s been at least one significant complaint regarding customer service and unresolved issues related to installation errors, causing frustration.

Negative feedback example:
“I cannot say strongly enough that I would use literally anybody else… the manager refused to fix a problem.” – Timothy Mayfield

Review Summary:
Positive Sentiments: Professional service, quality installation, courteous staff, and effective HVAC solutions.
Negative Sentiments: Communication issues, unresolved complaints, and dissatisfaction with customer service.

Additional Ratings:
BirdEye: 4.6 stars based on 10 reviews. The reviews generally highlight customer satisfaction, although some concerns were raised about communication.

Total Lead Smart Rating: 7.5

Conclusion:
Jonesboro Heating & Air Conditioning stands out for its professional service and successful HVAC installations in Jonesboro, AR. While many customers commend their work and efficiency, potential clients should consider the noted communication issues and one unresolved complaint before engaging their services.

Member Since August 2024

Listing Id 421642

Contact Info

911 E Parker Rd C, Jonesboro, AR 72404
(870) 272-8484
Lead Smart Rating :
7.5/10.0

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Listing location

911 E Parker Rd C, Jonesboro, AR 72404

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Reviews

Tyler Segars

4 years ago

GREAT COMPANY!

Timothy Mayfield

4 years ago

I cannot say strongly enough that I would use literally anybody else. Full breakdown- we went through a local business that contracted out with them to install a mini-split. They were fast to get it installed and ready to turn on once the electrical was done. However, there was an error in the wiring, which caused the motherboard to fry when the unit was turned on. The technician said they would order a new board, which should take about 4 business days to arrive. 1 1/2 weeks later I had heard nothing. I called the local number and it doesn’t work. I called the manager’s cell and didn’t get a call back. I went to the business that contracted out with them and they were informed by the manager they would not finish the job. So now my wife and I are left with a functionally dead split unit because the manager refused to fix a problem and didn’t finish the job.

Kereem Marlow

5 years ago

Great service. The technicians left my home clean after the installation. I highly recommend Aire Serv of Jonesboro.

Erin McDuff

5 years ago

Great Experience! Very knowledgeable service!

Scott Barnes

5 years ago

Aire Serv of Jonesboro replaced our 15 year old unit in March. Waited 3 months to rate this company because the main selling point was the new unit could reduce electric bill by as much as 40% . The unit has lived up to the hype. Our bills have been $30 – $40 lower each Month. Also very pleased with the professional installation. They were on time and on budget. Cleaned up after work was done and each employee was very professional. We will recommend Aire Serv of Jonesboro to all of our family and friends.

Amy Hall

5 years ago

Aire Serv of Jonesboro takes care of their customers!! Very courteous and professional. This company stands behind their work! Thanks for your great service. The staff and the owner truly care about their customers.

James Younger

5 years ago

This company and it’s employee’s are the best, they did great work for me. I would highly recommend them to anyone.

Sara Bassett

5 years ago

Aire Serv of Jonesboro did a great job on our installation! They are a very knowledgeable and professional team. Our duct work and installation was done in a timely manner and they were sure to address any questions and concerns we had. We are loving our new unit and how great it works! I would recommend them to anyone looking for an update or just basic work on their units.