Climate Crafters

Overview:
Climate Crafters is an HVAC contractor located in Sylacauga, Alabama. The company provides reliable heating, ventilation, and air conditioning services, catering to a diverse clientele in the area.

Services Provided:
– HVAC system installation and replacement
– HVAC maintenance
– Customer consultations
– Electrical repair work

Hours of Operation:
Monday to Saturday 8 AM to 6 PM
Closed on Sundays

Contact Information:
Phone: (205) 281-7235
Website: http://www.climatecrafters.net/

Customer Reviews and Sentiment:
Climate Crafters has generally received positive reviews, holding a rating of 4.4 stars based on 25 reviews.

Positive feedback emphasizes the company’s reliability, excellent communication, and high-quality service. Customers appreciate the professionalism of the installation team and their ability to handle concerns effectively.

Examples of positive reviews include:
“Very reliable company… impressed with the way they handled our concerns.” – Melissa Farr
“Excellent communication and quality service!! Will use again!” – Lauren Bevins
“Techs are very polite and knowledgeable. Always have excellent service with them.” – Marsha Spurlin

However, there is a notable negative review concerning a customer’s dissatisfaction with a past installation, citing issues with humidity and reliability of the air conditioning system.

Negative review snippet:
“I really don’t know where to start… I would not recommend this company to no one.” – Jeff Riddle

Review Summary:
Positive Sentiments: Reliable service, excellent communication, knowledgeable staff, timely responses, and high-quality workmanship.
Negative Sentiments: Issues with specific installations and communication regarding service outcomes.

Additional Ratings:
BirdEye: 4.4 stars based on 25 reviews, indicating strong overall satisfaction but with occasional issues.
Total Lead Smart Rating: 7.5

Conclusion:
Climate Crafters appears to be a reputable choice for HVAC services in Sylacauga, AL, praised for their customer service and quality work. However, prospective clients should be aware of the mixed feedback concerning specific service issues before making a decision.