Avalon Air (formerly 5 Star Air Conditioning) in Foley, Alabama 36535

Avalon Air (formerly 5 Star Air Conditioning)

18299 US-98, Foley, AL 36535

4.8 (177 reviews)

Overview:
Avalon Air, formerly known as 5 Star Air Conditioning, is an HVAC contractor located in Foley, AL. The company specializes in air conditioning and heating services, providing a reliable and prompt response to customers in need of HVAC assistance.

Services Provided:
– Air conditioning repair
– Heating repair
– Routine maintenance
– After-hours service
– Comfort Club membership for regular maintenance

Hours of Operation:
Monday to Saturday, 8 AM to 6 PM
Closed on Sundays

Contact Information:
Phone: (251) 223-2010
Website: www.avalonair.com

Customer Reviews and Sentiment:
Avalon Air has received highly positive reviews across various platforms:

Google Reviews: 4.8 stars based on 177 reviews.

Positive feedback emphasizes the company’s fast response times, professionalism, knowledgeable technicians, and overall excellent service.

Examples of positive reviews include:
“Fast, knowledgeable, and polite.” – Cody Weeks
“Paul M. is professional, very knowledgeable, and trustworthy!” – Lisa Ridings
“They arrived within 20 minutes and got my A/C fixed! You guys rock!” – Joannie Weaver

There are no notable negative sentiments in the reviews provided, indicating strong customer satisfaction with the services offered.

Review Summary:
Positive Sentiments: Prompt service, knowledgeable and professional technicians, dependable communication, and great customer care.
Negative Sentiments: None reported.

Additional Ratings:
BirdEye: 4.8 stars based on 177 reviews, consistent with high customer satisfaction.
Better Business Bureau (BBB): The business has a profile but is not accredited, with a rating of NR (No Rating). No complaints have been reported in the last three years.

Total Lead Smart Rating: 9.5

Conclusion:
Avalon Air appears to be an exceptional choice for HVAC services in Foley, AL. Renowned for their swift response and professionalism, customers can expect a high level of service quality. Given the overwhelmingly positive reviews and absence of complaints, Avalon Air stands out as a reliable option for those seeking HVAC solutions.

Member Since August 2024

Listing Id 412060

Contact Info

18299 US-98, Foley, AL 36535
(251) 223-2010
Lead Smart Rating :
9.5/10.0

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18299 US-98, Foley, AL 36535

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Reviews

cody weeks

a month ago

Fast, knowledgeable, and polite . Guy was on point 👌👌 …

Lisa Ridings

8 months ago

For the 4 years I have used 5-Star, I have always requested Paul M. He is professional, very knowledgeable, and always answers my questions. I have absolutely no problem leaving to run errands while he is working as he is also very trust worthy!

Maximilian Mister

9 months ago

On time and Technician, Johnathan, very professional

Laura Greer

11 months ago

We had our air conditioning go out and made the call and they were on the spot in less than 2 hours. Paul was amazing and professional. Thank you for great service and repair.

Missy Cross

11 months ago

We have been comfort club members for several years now but had to use their after hours services recently. We were very pleased with the techs service and the cost. Love that we can track them when they are on their way.

Bud Sprouse

11 months ago

Drew did a great job. He was professional, courteous and diagnosed our problem quickly. Will definitely use 5Star again. They responded promptly and had a technician dispatched to our home Within 3 hours

Joannie Weaver

a year ago

I want to give a huge shoutout to 5 Star Air Conditioning for getting out to my house so quickly and getting my A/C fixed! You guys rock! It was super hot today and I was worried about my kids and animals getting too hot. They arrived within 20 minutes! Thank you so much!

alabama fan

a year ago

On one of the hottest days of the year, my air conditioner stopped blowing cold air. After checking all the possibilities I could check I called Five Star Air Conditioning. They responded to my call within less than 45 minutes. Technician quickly identified my problem and it was fixed within an hour. The technician was polite, knowledgeable and all-around good guy. Thank you for responding so quickly and getting cool air blowing again. I will definitely, use the company again and will recommend to others.

Rhonda Rice

a year ago

Drew showed up on time, was professional and didn’t overcharge! He diagnosed and replaced the capacitor in 30 mins. We were so stressed over no air with 110 heat index! Thank you 5 Star!!!!

Glenn Manning

a year ago

Five star comes with professionalism and knowledge. Good communications and very prompt service. They installed a new unit and do our routine maintenance. Comforting to know they are a phone call away.