Economy Air Heating & AC in Auburn, Alabama 36830

Economy Air Heating & AC

300 N Dean Rd Ste 5, Auburn, AL 36830

4.7 (204 reviews)

Overview:
Economy Air Heating & AC is a reputable HVAC contractor located in Auburn, Alabama. The company specializes in a wide range of heating, ventilation, and air conditioning services, catering to both residential and commercial clients.

Services Provided:
– HVAC repairs
– AC installation
– Troubleshooting HVAC issues
– Emergency HVAC services
– Maintenance contracts

Hours of Operation:
Monday to Saturday: 9 AM to 5 PM

Contact Information:
Phone: (334) 524-5328
Website: www.economyairauburn.com

Customer Reviews and Sentiment:
Economy Air Heating & AC has received positive feedback across various platforms:
Google Reviews: 4.7 stars based on 204 reviews.

Positive sentiments highlight the company’s responsiveness, professionalism, and quality of service. Customers appreciate the technical expertise and friendly nature of the staff.

Examples of positive reviews include:
“Amazing and professional job, supper nice people to deal with, I would recommend them to anyone needing HVAC services done.” – Jeanette Harper
“Very responsive and found the problem. Always great to deal with.” – B L
“Great guy was able to get us situated over the phone and got our air running in no time.” – Chris Carlisle

However, there was a notable complaint regarding poor customer service due to a missed appointment.

Negative review excerpt:
“Set up for an appointment… and never showed up.” – William Johnson

Review Summary:
Positive Sentiments: Responsive customer service, professionalism, technical expertise, and friendly staff.
Negative Sentiments: Missed appointments and poor customer service experiences.

Additional Ratings:
BirdEye: 4.5 stars based on 200 reviews, indicating overall satisfaction with occasional service hiccups.
Total Lead Smart Rating: 8.2

Conclusion:
Economy Air Heating & AC is a reliable choice for HVAC services in Auburn, AL, renowned for their promptness and technical expertise. However, potential clients should consider the mixed reviews, particularly regarding customer service, before making a decision.

Member Since August 2024

Listing Id 394747

Contact Info

300 N Dean Rd Ste 5, Auburn, AL 36830
(334) 524-5328
Lead Smart Rating :
8.2/10.0

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300 N Dean Rd Ste 5, Auburn, AL 36830

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Reviews

William Johnson

2 weeks ago

Set up for a appointment on 6-24 between 12-3pm and never showed up.no follow up to say that they would reschedule for the next day . poor customer service.

B L

3 weeks ago

Very responsive and found the problem. Always great to deal with

Jeanette Harper

3 weeks ago

Amazing and professional job, supper nice people to deal with, i would recommend them to anyone needing HVAC services done.thanks guys, job well done I’ll give yall five stars.

John Tran

3 weeks ago

AC went out Saturday morning on a blistering 90+ degree day. Carter responded promptly to my call. Precision diagnosis, repair, and recommendations for our undersized unit; exceptional service and very friendly. Definitely on my list for trustworthy HVAC service repair. Update: AC is running like new. I was also struggling with humidity control and now the unit can handle both humidity and temperature as it should.

George Barone

3 weeks ago

Installed a new 5 ton AC for us. Gave us several options to choose from. Friendly and easy to work with. Great prices. Arrived on time on install day and completed same day. New AC working great. Thanks so much!!

Willie Carlisle

a month ago

Saturday Evenings after 5 on Father’s day weekend. My AC goes out. Called Economy Air he walked me through troubleshooting the problem. Set me up with a fix for my issue. Would recommend to anyone very helpful. I will be using him again.

Chris Carlisle

a month ago

Great guy was able to get us situated over the phone and got our air running in no time. Highly recommended and will be doing a maintenance contract with his company

Chase Freeman

a month ago

Very prompt and professional. Thanks!

mikeg747

a month ago

Carter and Dana are first class all the way. Bailed us out of a jam on the weekend to get our unit back up and running for our family vacation. Highly recommend.

Gaming with Fuzzy !!!!

a month ago

Great experience!! Came on Memorial Day Weekend and didn’t charge more for that! Very reasonable price! Nice people ! Very satisfied with their service!!! Highly recommend!!