Gary’s Plumbing & Heating & Cooling

Overview:
Gary’s Plumbing & Heating & Cooling is a heating contractor located in Laramie, Wyoming. The company specializes in HVAC services including heating repairs and installations, although they have received mixed reviews regarding their plumbing services.

Services Provided:
– Heating and cooling services
– Emergency plumbing services
– HVAC repairs and installation

Hours of Operation:
Monday to Friday 8 AM to 5 PM

Contact Information:
Phone: (307) 745-3223
Website: https://garysplumbingheating.com/

Customer Reviews and Sentiment:
Gary’s Plumbing & Heating & Cooling has a diverse set of reviews with an overall rating of 4.2 stars based on 60 reviews.

Positive feedback emphasizes the company’s knowledgeable staff, prompt service, and good communication. Customers have praised the expertise in resolving HVAC issues and the responsiveness during emergencies.

Examples of positive reviews include:
“Rob with Gary’s Plumbing and Heating was incredibly knowledgeable and helpful.” – Jen Waluta
“Joe was able to come over within an hour for a furnace issue and fix the issue promptly and professionally.” – Paul Carlson
“Gary’s always does an excellent job for me.” – Gilbert Lowrey

Negative sentiments highlight issues with communication, accusations of limited plumbing services, and reports of high prices.

Examples of negative reviews include:
“Called for a quote 3 times and never got a call back.” – Legacii
“They don’t do plumbing despite it being in the name.” – Rebekah Johnson
“Extremely rude and disrespectful.” – Emilee Shafer

Review Summary:
Positive Sentiments: Knowledgeable and helpful staff, prompt service during emergencies, good communication, and quality heating repairs.
Negative Sentiments: Poor communication, limited plumbing services, rudeness reported by some customers, and high pricing complaints.

Additional Ratings:
BirdEye: 4.2 stars based on 60 reviews, corroborating the overall positive feedback with noted issues.
Total Lead Smart Rating: 6.5

Conclusion:
Gary’s Plumbing & Heating & Cooling demonstrates a solid reputation in Laramie, WY, particularly recognized for their heating services and emergency response capabilities. However, potential customers should remain aware of mixed reviews, especially concerning plumbing services and customer communication, before utilizing their services.