Air Doctors Heating & Air Conditioning in Kenosha, Wisconsin 53140

Air Doctors Heating & Air Conditioning

1301 31st St Suite A, Kenosha, WI 53140

4.8 (13 reviews)

Overview:
Air Doctors Heating & Air Conditioning is a well-regarded heating contractor located in Kenosha, WI. They provide a variety of heating services, including furnace installation, air conditioning repairs, and system replacements, with a focus on customer satisfaction and professional workmanship.

Services Provided:
– Furnace installation and replacement
– Air conditioning repair
– Humidifier installation
– System diagnostics and repairs
– Emergency HVAC services

Hours of Operation:
Monday to Saturday 8 AM to 6 PM
Closed on Sundays

Contact Information:
Phone: (262) 553-9588
Website: https://airdoctors-hvac.com/

Customer Reviews and Sentiment:
Air Doctors Heating & Air Conditioning has a strong reputation, boasting a rating of 4.8 stars based on 13 reviews.

Positive feedback emphasizes the professional and courteous behavior of staff, the timely service, and high-quality workmanship. Customers have noted the efficiency in resolving issues and the overall satisfaction with their services.

Examples of positive reviews include:
“Steve and Jason replaced my furnace… Professional, courteous, and experts at what they do.” – Vincent Tobias
“Air Doctors installed a new heating system in a timely professional manner. Everyone was friendly and knowledgeable.” – Peggy Unger
“Phenomenal service on a day that was really dangerous to have the AC stop working.” – Kassondra Erskine

The primary complaint cited was regarding unclear estimates, where a customer felt they were charged for unnecessary services, though they acknowledged the staff was pleasant.

Review Summary:
Positive Sentiments: Professionalism, prompt service, knowledgeable staff, high-quality work, timely resolutions, and responsive customer service.
Negative Sentiments: Issues with clarity in estimates and service pricing.

Additional Ratings:
BirdEye: 4.8 stars based on 13 reviews, reflecting high customer satisfaction and performance consistency.
Better Business Bureau (BBB): The business has a profile but is not accredited and has a BBB rating of NR (No Rating).

Total Lead Smart Rating: 8.2

Conclusion:
Air Doctors Heating & Air Conditioning is a reliable choice for HVAC needs in Kenosha, WI, recognized for their exceptional service and knowledgeable staff. However, prospective customers should pay attention to details in estimates and service pricing.

Member Since August 2024

Listing Id 422515

Contact Info

1301 31st St Suite A, Kenosha, WI 53140
(262) 553-9588
Lead Smart Rating :
8.2/10.0

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Listing location

1301 31st St Suite A, Kenosha, WI 53140

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Reviews

Iva Schrader

3 months ago

I recently had my ac and humidifier replaced by Air Doctors. They replaced my air vent as well, as it was larger than it needed to be, which made the air flow less efficient and I was using 2 filters. Jason and Steve replaced it, and made it the correct size, and now using 1 filter. They’ll be back when the weather warms up and check out the a/c. After they left, I noticed that the heat was blowing out a lot better than before. Thanks Steve and Jason for everything!

Vincent Tobias

6 months ago

Today Steve and Jason replaced my furnace. I am also a tradesman. I can tell you without doubt and unequivocally these guys know their stuff. Professional, courteous, and experts at what they do.😁 …

Laura Rozzoni

a year ago

Excellent, Steve and Jason are the best.

Peggy Unger

a year ago

Air Doctors installed a new heating system in a timely professional manner. Everyone was friendly and knowledgeable. They had done some work for us before and we will definitely use them again. Thank you Air Doctors.

Dustan Eckmann

a year ago

I had an intermittent problem with my furnace. Jason came, he diagnosed and repaired the problem. Along with a follow up call a few days later. The initial call to Air Doctors was met with customer satisfaction in every aspect.

brian kasalajtis

a year ago

Estimate included items that I was told I didn’t need by the tech and I was able to get a price for $1,000 less with a better explanation of the estimate and a number of options with the estimated energy costs to make a decision on rather than the “this is what you get no explanation” estimate from Air Doctors. I also found out after the fact what service call rates were and that talking time to the tech to ask questions was billed as labor time at $130 per hour. The technician and phone staff were nice.

Kassondra Erskine

2 years ago

Our AC went out on a day with a heat advisory. We called the Emergency Line and Jason was here in 30 minutes, replaced whatever we needed replaced, and had our house cooling in about 20 minutes. He then stuck around for a few more minutes to make sure it kept working and double check a couple of things. Phenomenal service on a day that was really dangerous to have the AC stop working. Thank you very much.

Ryan I

2 years ago

Steve and crew were great, professional, punctual and very informative. Will definitely use again!

Kathy K

3 years ago

Wonderful experience! My boiler is difficult to work on, but they were fantastic!