Garneski Air Conditioning & Heating Co in Sterling-VA, Virginia 20166

Garneski Air Conditioning & Heating Co

45915 Maries Rd Suite 184, Sterling, VA 20166

4.8 (479 reviews)

Overview:
Garneski Air Conditioning & Heating Co is a reputable heating contractor located in Sterling, VA. With a long-standing history in the HVAC industry, the company specializes in air conditioning and heating services, including inspections, repairs, and maintenance.

Services Provided:
– Air conditioning repair
– Heating system services
– Maintenance and inspections
– Professional evaluations and recommendations

Hours of Operation:
Monday to Saturday 8 AM to 6 PM
Closed on Sundays.

Contact Information:
Phone: (703) 880-2770
Website: https://www.garneski.com/?utm_source=google&utm_medium=organic&utm_campaign=seolocale

Customer Reviews and Sentiment:
Garneski Air Conditioning & Heating Co has an impressive rating of 4.8 stars based on 479 reviews across various platforms.

Positive feedback emphasizes the professionalism, thoroughness, and knowledge of their technicians. Customers specifically noted their satisfaction with the service and the personable nature of the staff.

Examples of positive reviews include:
“Craig Moss is very thorough, professional, and personable.” – Jamie&Michael McCloskey
“Parris the technician was wonderful and super knowledgeable.” – Melissa Galus
“Craig just gave us the best AC service we’ve ever received!” – Louise Waldroup

However, some negative feedback indicated issues with customer service and miscommunication regarding service charges.
For example:
“I just got robbed… I’ve never been more disappointed.” – nureli M

Review Summary:
Positive Sentiments: Professional and knowledgeable technicians, excellent customer service, fair pricing, thorough work, and friendly demeanor.
Negative Sentiments: Issues with service completion and pricing transparency, unresolved complaints leading to dissatisfaction.

Additional Ratings:
BirdEye: 4.7 stars based on 479 reviews, indicating overall customer satisfaction with slight concerns mentioned in a few reviews.
Better Business Bureau (BBB): The business has a profile with an A+ accreditation and a complaint resolution rate that reflects commitment to customer satisfaction.

Total Lead Smart Rating: 7.8

Conclusion:
Garneski Air Conditioning & Heating Co appears to be a strong choice for HVAC services in Sterling, VA, with a solid reputation for quality workmanship and customer care. Nonetheless, prospective clients may want to consider the mixed feedback regarding service experiences to make an informed decision.

Member Since August 2024

Listing Id 452570

Contact Info

45915 Maries Rd Suite 184, Sterling, VA 20166
(703) 880-2770
Lead Smart Rating :
7.8/10.0

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Listing location

45915 Maries Rd Suite 184, Sterling, VA 20166

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Reviews

Kevin Veng

a day ago

The technician was great. The quote for follow up repairs was way too high, however.

nureli M

a week ago

I just got robbed by them for “inspecting and tuning up” my a/c when in reality it was never even remotely touched and I got charged. It’s always technician based so I guess you could say mine didn’t care at all. When I confirmed and asked all the questions I needed, he must have lied. Come the heat, the entire house burned up to 80+ and Garneski is nowhere to be around. Please avoid this place. I’ve never been more disappointed and will be requesting my money back asap

Jamie&Michael McCloskey

2 weeks ago

Craig Moss is very thorough, professional, and personable. We have used Garneski since their inception. Always top notch service and we have had great experiences. They worked with us to give us a fair price in replacing our unit. We have so much respect for the people who work at Garneski, great job!

Laura Dibuono

2 weeks ago

Just had my air conditioner fixed by Parris. He was very professional and got the job done. He was extremely personable and always laughing. I enjoyed talking to him. I hope next time I need help, Parris will be my technician.

Louise Waldroup

2 weeks ago

Craig Moss just gave us the best AC service we’ve ever received – and we’ve been in our house over 30 years! Craig explained everything throughly , answered our questions and suggested several options to make our system run more efficiently. Craig is knowledgeable, professional, patient and kind. Thank you Craig!

Matthew Artz

2 weeks ago

Jon was great and made sure my systems were ready for summer.

Melissa Galus

2 weeks ago

Parris the technician was wonderful and super knowledgeable, explaining everything in detail. We love having our service agreement with Garneski!!

Erin Gibbens

4 weeks ago

Our air conditioning wasn’t working, so we called Garneski again. Parris came to check it out and he was awesome! He gave us all the options and helped us choose the best one to get the most life out of our current system. We are 2x happy customers, and plan to continue using Garneski.

Jane Marshall

4 weeks ago

Michael was courteous, efficient and kept me posted on the progress of the required repairs. I’m cooler and very thankful.

Joe Mastaler

a month ago

Very professional and knowledgeable! I thought Dylen was helpful, spent time answering questions and made a couple of recommendations worth doing.