White Flag Plumbing Heating & Cooling Inc. in Hendersonville-TN, Tennessee 37075

White Flag Plumbing Heating & Cooling Inc.

225 Molly Walton Dr Suite E, Hendersonville, TN 37075

4.8 (39 reviews)

Overview:
White Flag Plumbing Heating & Cooling Inc. is a reputable service provider located in Hendersonville, TN. The company specializes in both plumbing and HVAC services, known for addressing a variety of heating, cooling, and plumbing issues.

Services Provided:
– Plumbing services (e.g., tankless water heater installation, leak repairs)
– HVAC services (e.g., heating and cooling system repairs)
– Emergency services (e.g., urgent plumbing repairs)

Hours of Operation:
Monday to Saturday 8 AM to 6 PM
Closed on Sundays.

Contact Information:
Phone: (615) 814-4934
Website: http://whiteflagphc.com/

Customer Reviews and Sentiment:
White Flag Plumbing Heating & Cooling Inc. holds a solid rating of 4.8 stars based on 39 reviews.

Positive feedback highlights the company’s responsiveness, professionalism, and quality of work. Customers particularly appreciated the efficient service in emergencies and clear communication regarding pricing.

Examples of positive reviews include:
“Extremely happy with the work performed and timely attention to all details.” – Brian Stiles
“Al saved us from a plumbing nightmare… Very much appreciated his responsiveness.” – Cathy Fox
“Very quick response, and great service.” – Brad Jackson

However, there are some negative sentiments, primarily related to poor customer interactions and unresolved complaints.

Examples of negative reviews include:
“Was not impressed when talking to them. Immature people.” – Ray Dawson
“Respond to the BBB complaint sent about your poorly done installation.” – Timitra Nelson

Review Summary:
Positive Sentiments: Responsive service, professional behavior, quality workmanship, emergency repair efficiency.
Negative Sentiments: Unprofessional customer service experiences, issues with unresolved complaints.

Additional Ratings:
BirdEye: 4.8 stars based on 39 reviews, indicating overall customer satisfaction, though some complaints have surfaced.
Better Business Bureau (BBB): The business has a profile but is not accredited, with a BBB rating of NR (No Rating). A complaint has been filed recently regarding installation quality.
Total Lead Smart Rating: 7.5

Conclusion:
White Flag Plumbing Heating & Cooling Inc. is generally regarded as a reliable choice for plumbing and HVAC services in Hendersonville, TN. The company is praised for its quick response times and quality work; however, potential customers may want to consider the few negative reviews and complaints before making their selection.

Member Since August 2024

Listing Id 418084

Contact Info

225 Molly Walton Dr Suite E, Hendersonville, TN 37075
(615) 814-4934
Lead Smart Rating :
7.5/10.0

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225 Molly Walton Dr Suite E, Hendersonville, TN 37075

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Reviews

Ray Dawson

6 months ago

Was not impressed when talking to them. Immature people, will not do business here.

Brian Stiles

11 months ago

Extremely happy with the work performed and timely attention to all details. The price quoted was the price paid at completion and the installation of my tankless water heater looks great. Thanks White Flag!!

Fidan Paloji (Fidi)

a year ago

They’re on time, they always reply to your calls or messages. Friendly and very professional. I recommend them in a heart beat.

Cathy Fox

a year ago

Al saved us from a plumbing nightmare. Came right over to fix our leaking pipes. Very much appreciated his responsiveness and willingness to help us out on a last minute urgent call. I would highly recommend this business to anyone needing plumbing work.

Brad Jackson

a year ago

Very quick response,and great service.Thanks White Flag

Timitra Nelson

a year ago

Respond to the BBB complaint sent about your poorly done installation

Robert Barrett

a year ago

Al came out on a SUNDAY and repaired my HVAC unit in less than an hour. He is complete professional (and lifesaver according to my family). I will definitely use White Flag for any future HVAC need.

Kim Keller

2 years ago

We found our unit to have no power in 90+ degree heat on a Sunday. Within an hour they responded and treated us fair and honestly and fixed the issue. These days you can’t find many companies that care and help! They do and did! Al and his team are there for you and work hard. Thank you!

Greg Sheppard

2 years ago

BEST plumbing company period!! I had a pressure valve leaking on the morning of July 4th. I was in a panic knowing it was a holiday weekend. From the initial call, the lady who answered was courteous, pleasant and helpful. She was able to send someone out within 1hr of my call. Allen, the plumber arrived in 45mins. He was very nice and professional. He had the part needed and replaced the valve within 30 mins. I would definitely recommend White Flag to anyone!!!!! Thank you again for the great experience.

Amy Murphy

2 years ago

White Flag has been my go to HVAC and plumbing contractor for 3 years now. Our relationship began as they helped us remodel an abandoned home – Al stuck with us through some really awful scenarios and earned our trust and business for life. Always honest and timely and not one for just making the sale, he’s certainly top of our list!