Overview:
Randy L Heck Plumbing & Heating is a reputable heating contractor based in Chambersburg, PA. The company specializes in plumbing and heating services, making a name for itself through comprehensive repairs and installations, particularly related to water heaters and plumbing systems.
Services Provided:
– Plumbing repairs
– Heating services
– Water heater installations
– Leak detection and repair
– Fixture replacements
Hours of Operation:
Monday to Friday 8 AM to 5 PM
Contact Information:
Phone: (717) 263-5724
Customer Reviews and Sentiment:
Randy L Heck Plumbing & Heating has received generally positive reviews across various platforms, achieving a rating of 4.3 stars based on 27 reviews.
Positive feedback emphasizes the company’s reliability, professionalism, and prompt response. Customers have appreciated the affordable pricing and quality of service.
Examples of positive reviews include:
“Absolutely incredible service at an affordable rate. HIGHLY recommend!” – stephanie wilson
“Randy is very talented and got our leak fixed quickly.” – Craig Leininger
“He is very fair in his pricing, trustworthy, and efficient.” – Lindsey Houser
However, there are some negative experiences reported regarding service completeness and communication issues.
Negative sentiments include:
“Came in, pushed one button on the water heater, left 3 minutes later. Charged me $95. Ridiculous.” – Cory Cusato
“Only completed half the job… Very unprofessional performance.” – Gav
Review Summary:
Positive Sentiments: Reliable service, professional and friendly staff, quick response times, fair pricing, and effective repairs.
Negative Sentiments: Incomplete jobs, poor communication, and some dissatisfaction with service lines.
Additional Ratings:
BirdEye: 4.3 stars based on 27 reviews, showcasing overall customer satisfaction despite some issues reported.
Total Lead Smart Rating: 7.5/10
Conclusion:
Randy L Heck Plumbing & Heating appears to be a solid choice for plumbing and heating services in Chambersburg, PA. With a strong reputation for reliability and quality work, customers can generally expect good service; however, occasional complaints regarding job completeness and communication issues should be taken into account before engaging with the company.
Member Since August 2024
Listing Id 401941