Overview:
Westland Heating, Air Conditioning & Plumbing is a leading contractor based in Westlake, OH. They provide a comprehensive range of services in heating, air conditioning, and plumbing, ensuring efficient solutions for residential and commercial needs.
Services Provided:
– Heating system installation and repair
– Air conditioning service and repair
– Plumbing services
– Emergency HVAC services
– Custom solutions for various HVAC issues
Hours of Operation:
Monday to Saturday 8 AM to 6 PM
Contact Information:
Phone: (440) 252-1318
Website: http://www.westlandhvac.com/
Customer Reviews and Sentiment:
Westland Heating, Air Conditioning & Plumbing has an impressive rating of 4.9 stars based on 1,939 reviews on Google.
Positive feedback emphasizes their professional service, quick response times, and knowledgeable technicians. Customers have specifically praised the efficiency and custom solutions they provide.
Examples of positive reviews include:
“Kelly showed up quickly for and after hours call… He was polite and professional.” – Tom Monroe
“Great service, Thanks Kelly for your knowledge and quick work.” – Zuly Rodriguez
“Polite, fast, efficient and personable.” – Dan Custer
Negative sentiments, while rare, highlight a lack of communication regarding repairs made during visits.
“Other than not being informed of what the issue was… Westland does do a good job.” – Steve Williamson
Review Summary:
Positive Sentiments: Professionalism, quick response times, knowledgeable technicians, custom solutions, and overall satisfaction with service.
Negative Sentiments: Lack of communication regarding repairs and need for follow-up information.
Additional Ratings:
BirdEye: 4.9 stars based on 1,939 reviews, reflecting consistent high customer satisfaction.
Better Business Bureau (BBB): The business has a profile but is not accredited and has a BBB rating of NR (No Rating).
Total Lead Smart Rating: 9.4
Conclusion:
Westland Heating, Air Conditioning & Plumbing stands out as a reliable choice for HVAC and plumbing services in Westlake, OH, known for their professionalism, quick service, and quality solutions. However, potential customers should consider the feedback regarding communication to ensure a fully informed experience.
Member Since August 2024
Listing Id 458560