McDaniel Heating Cooling and Plumbing

Paul Reimer

2 months ago

I wanted to take this time to let everyone know my amazing experience with McDaniels Heating And Cooling I had today. I had called them this morning and they told me someone would call me back to set an appointment. I waited till 1:30 without a callback and called them back but no one answered. So I decided to call a different company. Once I called someone else, I got a call back from McDaniels. And once I told him that I had never got a call back, he had apologized profusely and took total responsibility. When I said I had gotten a different company to come out on Thursday, but if he could get out sooner than that, he said let me work on that and he would call me back. Not only did he call me back within 10 minutes while he was out of town, he made sure someone was at my house that night and fixed my AC. No business is perfect. Sometimes things slip through the cracks and customers don’t get a call back. It’s how that business manages that issue that makes the difference. McDaniels went over and above to keep me as a customer. I would have been fine if they could have come out the next day, but they did better than that. THATS WHAT MAKES A SUCESSFUL BUSINESS. McDaniels did everything to make sure I was taken care of with working AC. Not only will I remain a customer of theirs, I will recommend them to everyone who needs heating and cooling.

R REDD

8 months ago

Came out the same day after Beltz canceled on us at the last minute, on a Friday afternoon to fix our shower, very fair price and professional, will definitely use them for all of our plumbing Heating & Cooling issues!!

Katelynn Connin

a year ago

Called for no heat, the worker came out within the hour. Went to Findlay got the part that was needed and installed it while explaining what he was doing. I will return for all of our heating and ac needs!

Don King IV

a year ago

Ken was knowledgeable on the unit that needed repaired, professional, efficient, and polite. I highly recommend this company for your heating and cooling needs. This company is a leader in service. Excellent customer service.

Aubrey Victory

a year ago

Answered the first call, showed up within the hour, fixed what I needed, gave me a run down for my questions and left. Super professional and will definitely use him from now on with everything!

Daniel

a year ago

Great experience as always!

Moon F

a year ago

Have used these guys for several years now always have a good experience. They have made several repairs for me over the years as well as replace my well pump, water heater, furnace and air conditoner and several other plumbing repairs. Always a breeze.

Kristina Eiting

a year ago

Kenny McDaniel is my go to guy for all heating, air conditioning, and plumbing work for all of my properties. I strongly recommend Kenny’s services. He is honest, trustworthy, reasonable, and reliable. All the qualities you want and need in a service provider.

Jesse Blair

a year ago

I had a HVAC emergency and Mcdaniel was able to fit me in that day on short notice and help me in a pinch. Will definitely be using them in the future!

Tony Lauck

2 years ago

First off Ken is very rude and arrogant so be prepared for that. In my case I had a blown furnace due to an electrical issue. Instead of diagnosing the actual problem they just replaced the furnace which blew up 3 days later. They gave me no warranty coverage and actually charged me more for the 2nd furnace install. Do yourself a favor and don’t call these guys!!