Heart of Ohio

Overview:
Heart of Ohio is a heating contractor based in Akron, OH, located at 1726 Massillon Rd. They specialize in heating and cooling services, providing installation and maintenance for HVAC systems.

Services Provided:
– Furnace installation
– Air conditioning installation
– Heating system maintenance
– Seasonal tune-ups
– Quick response emergency services

Hours of Operation:
Monday to Saturday 8 AM to 6 PM
Closed on Sundays

Contact Information:
Phone: (330) 931-3313
Website: https://www.heartofohiohvac.com/?utm_source=google&utm_medium=organic&utm_campaign=GMB%20Listing

Customer Reviews and Sentiment:
Heart of Ohio has a rating of 4.5 stars based on 119 reviews.

Positive feedback highlights the company’s professionalism, speed of service, and quality of installation. Customers frequently commend the team for being respectful and resolving issues efficiently.

Examples of positive reviews include:
“Couldn’t ask for more.” – Paul McElroy
“Highly recommend this company.” – Carrie Calvert
“Great and friendly service.” – Timothy Powers

Negative feedback points to issues with communication and service fulfillment. Some customers expressed dissatisfaction with the resolution of their issues and the professionalism of the service.

Examples of negative reviews include:
“PLEASE DON’T USE THIS COMPANY!!!” – Tiffany B
“Had an appointment for an estimate and no one showed.” – Covarrubia Ohio

Review Summary:
Positive Sentiments: Professionalism, quick service, quality installations, friendly staff, and reliability.
Negative Sentiments: Communication issues, unfulfilled service promises, and concerns about cleanliness after service.

Additional Ratings:
BirdEye: 4.5 stars based on 119 reviews, indicating a general satisfaction with the services provided.
Total Lead Smart Rating: 7.5

Conclusion:
Heart of Ohio is a recommended choice for heating and cooling services in Akron, OH, known for their professional and efficient service. However, potential customers should consider the mixed reviews regarding communication and service fulfillment before making their decision.