Taylor Heating Inc.

Overview:
Taylor Heating Inc. is a prominent heating contractor located in Rochester, NY. The company is well-regarded for providing a range of heating services, including maintenance, repair, and installation of heating and cooling systems.

Services Provided:
– Heating system maintenance and repair
– Air conditioning services
– Water heater services
– Emergency HVAC services
– Installation of heating and cooling systems

Hours of Operation:
Monday to Friday 8 AM to 5 PM

Contact Information:
Phone: (585) 500-4357
Website: https://www.taylorheating.com/?utm_source=GMB&utm_medium=organic&utm_campaign=Rochester

Customer Reviews and Sentiment:
Taylor Heating Inc. has an impressive 4.7-star rating based on 1,475 reviews across various platforms.

Positive feedback emphasizes the company’s excellent customer service, knowledgeable technicians, and efficient responses to service calls.

Examples of positive reviews include:
“Les always provides us with excellent service!” – Marguerite Vizzini
“Very knowledgeable and personable.” – trey palumbo
“Jerome and Ryan were professional and efficient.” – TARA LIDDELL

However, a few negative sentiments surfaced, particularly regarding delays in service scheduling:

Example of a negative review:
“The man on call… did not show up or call.” – Georgia Urban

Review Summary:
Positive Sentiments: Excellent service, knowledgeable technicians, professional behavior, efficient emergency responses, and detailed explanations during service.
Negative Sentiments: Delays in service and scheduling issues.

Additional Ratings:
BirdEye: 4.7 stars based on 1,475 reviews, indicating a strong customer satisfaction rate.
Better Business Bureau (BBB): The business has a profile and is not currently accredited. There have been no reported complaints in the last three years.

Total Lead Smart Rating: 9.2

Conclusion:
Taylor Heating Inc. stands out as a reliable and efficient choice for heating and cooling services in Rochester, NY. With a strong reputation for excellent customer service and knowledgeable staff, potential customers can feel confident in their service offerings, though they should be mindful of possible delays in scheduling.