C Leo Wilson Plumbing & Heating

John Beierle

9 months ago

I’ve been dealing with Wilson for 12 years at two different homes and never disappointed. Sometimes routine sometimes an emergency but always outstanding responsiveness and quality service. I recommend them for any plumbing or HVAC needs.

Dave Rivell

a year ago

Wow, above and beyond. Joe is the man! They had done our new HVAC install and were coming out to turn it on for the summer season. Not only did they get us up and running for the summer, but Joe even helped out on a few other items while he was out since it made more sense to fix those items really quickly rather then call back another contractor. Even though it was not his problem, he was more concerned with making sure our family was taken care of. Everyone on the team was super helpful and communicative and you can just tell that they care.

Christopher Munafo

a year ago

My general contractor uses Wilson. I’ve done six units with them – mostly spec projects. The last was for my residence. They didn’t wrap the unit properly and the design didn’t have enough supply or return in parts of the house. Wouldn’t cool properly in the summer. Fought with them for years and they wouldn’t make the necessary adjustments. I hired another firm – fixed in one day. I won’t use Wilson again.

John Hay

2 years ago

Thank you Wilson Plumbing for the outstanding workmanship and professionalism for totally replacing our 22 year-old Central Air Conditioning System. From start to finish each and every member of the Wilson team from the front desk, to the technicians exceeded our expectations, particularly considering the difficult nature of the job. Part of the job involved having to remove an old, rusted, rotted, huge and cumbersome piece of equipment which is located in our attic which must have been installed when the house was built and was so large and so heavy it had to literally be disassembled into manageable parts and carefully extracted by hand out of the attic. The extra time they took, not to mention their patience, to properly protect our floors with contractor tarps and other protections prevented all of the mess and debris from ruining out carpeting and custom tilework was time consuming for them but greatly appreciated by us as the homeowners. Next, equally amazing, was how they figured out a way to get the new (very heavy) replacement equipment back up into the attic. Again, all done very carefully for just the right fit. Then all of the custom pieces, ductwork, cooling lines, wiring, all had to be reconfigured, requiring experience and knowledge. The quality of the workmanship way simply outstanding, and the job was completed on-time and on-budget. We have always counted on Wilson Plumbing, for _decades_ now, for all of our plumbing, heating, and cooling needs. Considering the difficulty of the job, add to this all the Covid supply-chain issues. But here again, as always, the front desk woman somehow moved heaven and earth and within 3 days of our phone call the parts arrived, were installed and the job is done, flawlessly, and with pride. We can not possibly thank Wilson Pluming enough, the entire team from start to finish, and highly recommend them for your plumbing, heating, and cooling needs. Thank you Wilson Plumbing!

Claire Glanzmann

3 years ago

The plumber was experienced and respectful. The office person was rude and dismissive. The customer is not “always right” at Wilson per this woman who fields the concerns at this business. The poor owner, reading the other reviews tells me she is driving this place into the ground. Would not use them again because of her.

Aileen Widdoss

4 years ago

I felt the need to write this to warn people NOT to use Wilson Plumbing, Heating & Air Conditioning (aka C Leo Wilson Plumbing and Heating) of Ocean City, NJ. This warning is primarily for fireplace repair but after the rude response from the front desk woman and the refusal to back up their work, I would be hesitant to use them for anything. I have never written an online review before but after sharing this with others they convinced me I should review online, first, for the people out there that can’t afford to hire another company to repair the work of the first company and second, for other vacation home owners that are tired of being taken advantage of by contractors. This account starts 1 year ago when the fireplace in our vacation home wouldn’t light. I tried a company who specializes in fireplaces but they were booked for months. I then called around Ocean City NJ and found Wilson Plumbing whom said that they repair fireplaces. Ron from Wilson came to the house and said the pilot assembly had to be replaced but he had to order the part. He came back with the part in January 2019. We are rarely at the Ocean City house in the winter but the few times I was there after the “repair” I found that I had to flip the switch on for about 5 seconds, turn it off, then turn it back on for the fireplace to light. I have never owned a fireplace so I just assumed that was normal. I received a call from Wilson in the summer that the bill hadn’t been paid and we came to the conclusion that Wilson had mailed the bill to the Ocean City address rather than our home address and I had never received nor realized I hadn’t received the bill. I gave her my credit card number over the phone for the $592.69 bill ($360. for the pilot assembly and $208.84 for labor plus tax). I mentioned to the woman that the amount seemed high but also the fireplace still doesn’t seem to be lighting correctly and explained what happens. In her very abrupt fashion, she said that is normal and to just keep the switch up until it lights. In the fall when cool weather hit, I was in Ocean City and thought I would try her advice. I kept the switch up, but unfortunately there was a big flame which scared me to death and the pilot went out and I couldn’t light it again. This time I decided to call a professional. The new company I called came out and the first thing the man did was take a picture of the pilot assembly and send it to his boss because he said “he had never seen that before”! The pilot assembly was installed BACKWARDS which explained why gas had to build up before it would light. This man from the second company correctly installed the pilot assembly and it is now working perfectly. I called Wilson Plumbing to let them know since this was a big deal not to mention I had to pay $264 to have Wilson’s work corrected. The woman who answers the phone was very rude and said that it had been almost a year and they were not going to take any responsibility. I told her I had the picture the man had taken of the pilot assembly prior to repair so I sent it to her. I never heard back so I called about 10 days later. She just started flipping out saying that there is no way they did that and that Ron wouldn’t have done that, and that her boss was denying it also. I was never given an opportunity to talk with anyone beyond the front desk woman (who admitted she is a Wilson). I unfortunately raised my voice during the conversation (which I never do) out of pure frustration over her response to a situation where Wilson is 100% to blame. She was rude, loud and unprofessional and that is how this was left. Ron knows what truly happened the day he replaced and “repaired” the pilot light assembly so he should confess, but regardless Wilson should back up their work and have a professional working the phones that has common courtesy.

Harry Williams

5 years ago

An excellent plumbing and heating contractor. We have used Wilson Plumbing and Heating for over 20 years. They are fair, honest, and care about your situation. They only use dependable products which are fairly priced. Their employees are always on time, kind and insure you were well taken care of, as well as taking the time to go over service preformed, how to operate new appliance and the most efficient way to operated the appliance. I think that says it all…..

Toni Ascenzia

5 years ago

I have always used Wilson with 100% satisfaction Today as i was walking my dog one of their trucks came down the one way at a fast rate of speed I yelled hey because I was crossing with my dog The driver of the truck stopped in the street and yelled something at me as I walked back He said what did you say I said you went down a one way he told me that they have permission to do so and to mind my own Goddam business as he was yelling at me. I did use a few choice words after that also. Now I don’t know if he owns the business or just works for them but As of today I will never call on them again do to the fact that if you can treat someone like that after you almost ran them over why would I take a chance in having them come in my house! Just to make sure no one miss understands I am a 60 year old white woman and he was a white man at least twice my size don’t want anyone thinking this to be about race it is just about being a decent human being which he was not.